can MDM import server to send email if there's any error during import

[former_member571322]

hi all,

is there any type of error handling can be adopted in case if a record failed to be updated/created by MDM import server. eg. auto-email notification

thanks,

Shanti

[Former Member · Accepted solution]

How are you importing records in MDM?

If you are using MDM Adapter, it will fail in PI (Communication Channel Monitoring) if the import does not happens in MDM correctly. you can configure alerts in PI to trigger alert e-mail for this failure.

Thanks

Aamir

[Former Member · Accepted solution]

Hi Shanti,

At MDM Level you can not have E-Mail Alerts for fialed Import Files, but at Middleware level you can configure your middleware to track the file posting and if any one is failing then you can have mail alerts.

Above scenario depnds what type of middleware you are using.

Thanks and Regards

Praful.

[former_member571322 · Accepted solution]

thanks,

but we do not have middleware here. only pure MDM tools..

[Former Member · Accepted solution]

If you don't have any middleware, you need to write a OS script which will check the exception folders of all MDM ports and sends e-mail if file is found in any of them.

There is no automated way just by using MDM to trigger alert e-mail.

Thanks

Aamir

[former_member207367]

Hi Shanti,

Are you expecting the email when ever there is a file in the exception folder of the specific port or you are expecting a email when a record fails a validation which is in Data Manager?

if it is a file in the exception folder, then we need to use PI or OS scripts for triggering an email.

if its in record level,say if the records do not passes a set of validations, then we can send an email notification through MDM workflows

regards

Sowseel

[Former Member]

Hi Sowseel ,

Need to send alert if the error is in Exception files.

Can you please explaing by what you mean OS scripts? and if PI how?

Thanks,

Pradeep.

[Former Member]

Hi,

There are several ways to send an email alert when a file is newly created in the MDM Import Exception folders -

1) Work with your basis team to use Solution Manager Diagnostics as per the below document -

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30aa4934-cc63-2c10-0491-d312a106f...

http://help.sap.com/saphelp_mdm71/helpdata/en/45/b42a768d562733e10000000a155369/content.htm

2) Ask your operating team to install a mail alert agent which can send files whenever a new entry is found in the exception folders.

Thanks.

[Former Member]

Hi All,

What about when some records exist in Ready folder / Inbound port? How can I send email alert about this?

Kind Regards,

Bulent