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Issue with the Document Viewer for Some Users

Former Member
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Hi, I have archivelink setup in our system. Users are able to view the documents using this link. But issue is that one user is unable to view the documents while others can view the documents. The roles for both users are same.

Searched the forums but found nothing. Acrobat Reader version is 9.

Accepted Solutions (0)

Answers (3)

Answers (3)

Former Member
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Resolved : Issue with SAP GUI

Former Member
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Former Member
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hi can you help me, im a desktop support engineer we got 2 users who have the exact same problem as in the call ive made here?

any ideas, if they log onto other windows 7 machines still dont work

Former Member
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Hi Pavan,

There is no issue with the software. The user is able to open all the documents externally.

Former Member
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HI Suresh,

Please check the software installed on the user machine related to your document.

It may be differ.

Regards,

Pavan

Edited by: Pavan Sarda on Mar 9, 2011 7:41 AM