SRM Portal Error : Service cannot be reached

[Former Member]

Hi All,

I'm getting a "Service Cannot be Reached" error. Do you have any suggestions on what could be the problem or where to look?

The direct URL to SRM-MDM works ok for me, but when trying to access from SRM-Portal, I get the following error:

========================================================================

Service cannot be reached

What has happened?

URL http://xxxxxx.xxx.xxx.xxx.xxx:8000/sap/sapsrm/outbound_hdlr call was terminated because the corresponding service is not available.

Note

The termination occurred in system XXX with error code 403 and for the reason Forbidden.

The selected virtual host was 0 .

What can I do?

Please select a valid URL.

If you do not yet have a user ID, contact your system administrator.

ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:xxxxxxxxx_xxx_00-v:0-s:403-r:Forbidden

HTTP 403 - Forbidden

Your SAP Internet Communication Framework Team

========================================================================

Could any one please help to resolve this issue.

Thanks in advance.

Viswes

[Former Member · Accepted solution]

Hi,

Have you defined the Web Service for MDM in SRM SPRO settings? (SPRO-MasterData-Content Management-SRM-MDM Catalog)

Regards,

Nikhil

[Former Member · Accepted solution]

Hi Nikhil,

Thanks for your attention...

But yes we defined the web service for MDM.

[Former Member · Accepted solution]

Hi,

Activate all services under SICF. Also refer to note 1145305.

Also go through http://wiki.sdn.sap.com/wiki/display/SI/ServicecannotbereachedERRORWhileExecutingLeaveRequest+Workitem

This may not exactly be your problem, but may be you can probe your issue through this.

Regards,

Nikhil

[Former Member · Accepted solution]

Hi,

Activate the service SAP/SAPSRM/OutboundHDLR under SICF. Also refer to note 1145305.

Also go through http://wiki.sdn.sap.com/wiki/display/SI/ServicecannotbereachedERRORWhileExecutingLeaveRequest+Workitem

This may not exactly be your problem, but may be you can probe your issue through this.

Regards,

Nikhil

[Former Member · Accepted solution]

Thanks for all your help. It got resolved now.

I just activated all the services under bc/bsp/sap/sap_srm full folder.

It got resolved then.

Thanks for your support.