Error installing SAP Solution Manager 7.0, OS Windows 2008 Server

[Former Member]

Hi,

I'm having trouble installing SAP Solution Manager 7.0 with OS Windows Server 2008 Enterprise X64.

When I select the file jce_policy-1_4_2.zip error occurs:

ERROR 2011-03-07 08:52:00

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\gpsvc' does not exist on the 'localhost' host.

ERROR 2011-03-07 08:52:00

FCO-00011 The step collect with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|1|0|collect was executed with status ERROR .

I am using an Administrator user count (local machine).

I disabled the firewall, anti-virus and UAC in OS Windows.

I ran the PREREQUISITE_CHECK_DATA (NOTE SAP 855498) successfully.

ORACLE DB has been successfully installed (10.2.0.4).

Regards,

[Paul_Babier]

Hello Ricardo,

You may want to reference SAP Note 1054740 - SAP System Installation on Windows Server 2008

and ensure you are on SAP Netweaver 7.0 SR3 or above, and it will also tell you if the product you are installing is supported in Windows 2008 Server.

For database and SAP product combinations that are already

supported by SAP to run on Windows Server 2008, see the Product

Availability Matrix at: http://service.sap.com/pam

Also check the following: in Regedit.

SYSTEM\CurrentControlSet\Services\gpsvc

Right click on it and select "Permissions" in the context menu.

Provide "Full Control" for sidadm

Does the installation user has full administrative rights and belongs

to the group of LocalAdministrators and to Global Administrators also

when you are doing a domain installation ?

Please ensure the user <sid>adm has the access rights

to change the file system permission.

Regards,

Paul