SICF service not working with error, page cannot be displayed

[breej05]

Hello experts,

One of SICF services are not working with error, page cannot be displayed. SAP is accessible via saplogon pad, ICM working fine.

I checked webdispacher service its running fine, but webdispatcher log file is not been updated.

I browse throgh dev_webdisp logs and found these:

• ERROR => NiPConnect: SiConnect failed for hdl 14 / sock 11

CONN_REFUSE/239; I4; ST; <host ip>:8100) [nixxi.cpp 2512]

• ERROR => Connection request from (-1/65535/0) to host: <host>, service: 8100 failed (NIECONN_REFUSED) [icxxc

2738]

• ERROR => IcmConnClientRqCreate() failed (rc=-8) [icrxx_mt.c 5284]

• ERROR => Could not connect to SAP Message Server at <Host>. URL=/msgserver/text/logon?version=1.2 [icrxx_mt.c 2633]

• ERROR => rc=-1, HTTP response code: 0 [icrxx_mt.c 2635]

Please advice a way forward.

Regards,

Brajesh

[Former Member]

The web dispatcher needs to be connected to the message server to get the list of available application servers. In the profile of the web dispatcher you will have entered the rdisp/mshost and ms/http_port parameters. Make sure these are correct. To validate that the message server is listening on the specified host and port access the message server from a browser with a URL like: http://<mshost>:<msport>/msgserver. If this URL returns an error page then you need to open the message server HTTP port with parameter ms/server_port_0.

Tarkesh

[nikhil_bose]

Brajesh,

Is set the FQDN in profile ? or

Check dependency services in SICF to be activated. or

Is any firewall blocking the request ?

Regards,

Nikhil Bose

[breej05]

Yes, the services are activated and all parameters are at place. I am assuming firewall to be an issue here. Will check with networks team. If not firewall, anything else we can have a look at, which I might be missing out?

Regards,

Brajesh

[Former Member]

Hi,

Is this happening with only one service or does this happen to all the services? If this is with one service then check if there is any url filter setup on web dispatcher which might be rejecting the specific request . If this happens to all the service then first you need to check the web dispatcher config. http/ms_port is this parameter setup correctly?

Regards,

Vamshi.