on 03-04-2011 11:13 AM
Hi Experts,
I'm currently attempting to install CRM7 IDES on to a Windxows 2008 (R2) / Oracle 11G platform.
I've installed JSDK 1.4.6.30 (latest version), provided the OS with the recommended amount of swap (22GB, having 8GB RAM).
I don't get very far into the installation process - Define Parameters ->Typical Installation, when the error occurs.
The initial message is:
TRACE 2011-03-04 10:58:01.842
Using custom value info for property SAPINST_MESSAGE_CONSOLE_THRESHOLD.
The Installation Log suggests the following error(s):
ERROR 2011-03-04 10:58:22.977 [synxcfsmnt.cpp:78]
CSyFSMountImpl::CSyFSMountImpl(const CSyPath& B:/)
FSL-00001 System call failed. Error 87 (The parameter is incorrect.
) in execution of system call 'GetVolumePathName' with parameter (B:\), line (160) in file (synxcfsmnt.cpp).
TRACE 2011-03-04 10:58:22.977 [iaxxejsbas.hpp:408]
handleException<ESyException>()
Converting exception into JS Exception ESyException.
TRACE 2011-03-04 10:58:22.977
Function setMessageIdOfExceptionMessage: modlib.jslib.caughtException
ERROR 2011-03-04 10:58:22.977
CJSlibModule::writeError_impl()
MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.
TRACE 2011-03-04 10:58:22.977 [iaxxejsbas.hpp:483]
EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
ERROR 2011-03-04 10:58:22.977 [sixxcstepexecute.cpp:950]
FCO-00011 The step getMounts with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|NW_getMounts|ind|ind|ind|ind|0|0|getMounts was executed with status ERROR ( Last error reported by the step :Caught ESyException in Modulecall: ESAPinstException: error text undefined.).
TRACE 2011-03-04 10:58:23.11 [iaxxgenimp.cpp:752]
CGuiEngineImp::showMessageBox
<html> <head> </head> <body> <p> An error occurred while processing option SAP CRM 7.0 > SAP Application Server ABAP > Oracle > Central System > Central System( Last error reported by the step :Caught ESyException in Modulecall: ESAPinstException: error text undefined.). You can now: </p> <ul> <li> Choose <i>Retry</i> to repeat the current step. </li> <li> Choose <i>View Log</i> to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/CRM70/AS-ABAP/ORA/CENTRAL/. </p> </body></html>
TRACE 2011-03-04 10:58:23.11 [iaxxgenimp.cpp:1255]
CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI
Has anyone dealt with this issue before?
Thanks,
Chris W
FSL-00001 System call failed. Error 87 (The parameter is incorrect.
) in execution of system call 'GetVolumePathName' with parameter (B:\), line (160) in file (synxcfsmnt.cpp).
Seems like you gave an invalid path/mount or the NFS is not mounted.
Regards
Juan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Chris,
As Juan said please check the path.
I will also want add one more point here is please check if there is any virtual drive such as CD drive connected with your network drive, you have to disable it before you start your installation. Please check your B:/ drive in this occasion.
That could be the problem.
Please keep posted.
Regards,
Sujit.
Hi Juan, Sujit,
Thanks for the replies, the problem has been solved.
Sujit, you referred to a problematic B:\ drive. In this case, the B:\ drive was a mapped drive to another network location that I have since disconnected. This has allowed me to continue with the installation.
Points awarded.
Chris
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
93 | |
10 | |
10 | |
9 | |
9 | |
7 | |
6 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.