Shopping Cart in "Awaiting Approval" Status

[Former Member]

Hi All,

There is a SC which requires an approval from one approver. The SC has gone to Approvers inbox for approval. The approver has approved the SC. After this the SC is not getting approved and its hanging in Awaiting Approval Status.

We are using N-Step BADI

When I was checking on this I was seeing entries in SM58 as below.

Caller Function Module Target System Date Time Status Text

XXXXXXXXX SWF_RUN_REMOTE_SERVICE WORKFLOW_LOCAL_100 03/04/2011 06:34:01 Name or password is incorrect (repeat logon)

XXXXXXXXXX SALRT_CONFIRM WSCAH003SAP01_SR1_62 03/04/2011 06:34:01 Name or password is incorrect (repeat logon)

your valuable suggestions are very helpful.

Regards,

Satya.

[Former Member · Accepted solution]

Hi,

Which version of SRM are you using? Can you check if the validity of RFCUSER has expired?

Regards,

Nikhil

[Former Member · Accepted solution]

We are on SRM Server 5.5. The RFC User looks good.

I have tried with other user and it worked fine for me.

Regards,

Satya

[Former Member · Accepted solution]

Hi,

Thats strange because the error 'Name or password is incorrect' usually occurs when RFC destination is not appropriate.

Some quick checks

1. Automatic workflow customisation (SWU3) done? All green?

2. Remote logon working?

Also check this troubleshooting link http://www.abovesoft.com/analyzertroubleshooting.html

Regards,

Nikhil

[Former Member · Accepted solution]

Thanks Nikhil. As per the torubleshoot you have provided, I have reseted the passord to an Uppercase one and this resolved the issue.

Regards,

Satya