Header Billing Plan Net Value is blank- Any solution?

[inigogarca]

Dear Gurus,

I have a Periodic Billing plan and have entered the pricing values on at item level. The item billing plan is ok, but I can not see the net value on the header billing plan, is blank

Does anyone know what the issue can be?

Thanks

Iñigo

[former_member183879]

Hi,

Pls check the OSS note 831158 and the other notes referred in the OSS notes. It explains the logic of the header billing plans

[Former Member]

Hi,

See whether the dates are flowing correctly.If the date is missing then such beahvior is experienced. Check whether the date has flown from the source document.

Thanks and Regards,

[inigogarca]

Dear Khrishan,

I enabled the billing plan at header level (it was already enabled) and still didnt work. any more suggestions?

Regards,

Iñigo

[former_member183879]

Hi,

If you get the values correctly at the item level, I think that is correct. You have not enabled the billing plan at the header level. The header BP will be the total of all item BP, only if BP is enabled at header level also. Otherwise the data will be blank in the header BP screen.

Please enable BP at header level and then check how it works.