Debit memo and credit memo reference issue

[Former Member]

Dear all,

Here there is case report from our clients:

1) Create a credit memo request CR

2) Post CR with billing type G2

3) Create a debit memo request DR with reference to previous billing doc G2

4) Post DR with BT L2, but it fails when it is released to accounting. The error message shows:

---> Item specified for invoice reference is not an invoice item

Message no. F5348

An invoice reference to a vendor credit (vendor in debit) and to a

customer invoice (customer in credit) is not possible.

Hence, there is the questions:

1) It's SAP standard that DR could not be refereed to G2?

2) If so, why system allow user to do it when she/he creates the DR?

Thank you,

James

[Lakshmipathi]

Though I have never tried creating DR with reference to GR, but to my knowledge, the process what you had followed is not the best approach I feel.

As you are aware, we normally generate only a Debit Memo Request or Credit Memo Request to a billing document and in your case, I am not sure about the document flow for that G2. Has an accounting document generated for that ??

Nevertheless, you can have a look at Note 655193 - Transaction FMPO: Error message F5348

thanks

G. Lakshmipathi

[Former Member]

Hi Lakshmipathi,

The document flow is:

GR

->G2

-->Account doc for G2

->DR (Reference to G2)

->L2 (the account could not be generated!)

[Former Member]

Hi,

I just want to tell you this is not the standard practice.

Normal process

order >> delivery >> Invoice

Now here two scenario;s

Scenario 1 - Customer return or some other reason customer canceled and you want to credit him

Credit memo request(reference to invoice) >> Credit memo

Scenario 2 - Earlier invoice is wrong(wrong price) and you wanted to charge customer additional some amount

Debit memo request >> Debit memo.

kapil

[madhu_vadlamani]

Hi Liu,

I think that message is correct. What actually you are doing. Why you are making credit note with respective vendor debit note.

Regards,

Madhu.

[Former Member]

Any suggestions?