Central Autoreaction method won't assign to remote system

[Former Member]

When I assign a remote autoreaction method to my CRM systems in rz21 it won't show in method alloctaion. I get no errors. It shows the assignment as being created but when I got to rz20 and display the node and do a - view - method allocation the autoreaction method is not assigned. When I look at properties for the method it takes me to the remote system but again doesn't show the autoreaction method assignment. I checked that the systems are online in rz21 display remote systems.

My ecc systems are working just fine.

Any ideas?

Thanks,

Dan

[brendan_ocallaghan]

Hi Dan,

Try checking in RZ21 that any agents for the satellite system are online as they should be.

In RZ20 SAP CCMS Technical Expert Monitors - Selfmoniring CCMS Agents, the same agents should also show as 100% Available. There may also be errors in the agent log (sapccm4x.log).

These SAP notes are also worth a look:

1. 429265 - CCMS monitor architecture: Central auto-reaction

2. 939616 - CCMS auto-reactions: Help with troubleshooting

Regards,

Brendan