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Email Alerts are not triggered

Former Member
0 Kudos

Hi All,

Recently we migrated our XI server from Windows to Linux environment. We tested the interfaces everthing is fine.

But, Sxmb_Moni error messages are not triggered by emails. Please suggest me where we need to check?

Thank you,

Sateesh

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

check:-

1. alert configuration as well as fixed recipient in alrtcatdef tcode.

2. check email id in SU01 tcode.

3. check user alert roles.

chirag

Answers (3)

Answers (3)

Former Member
0 Kudos

we added Unix script related to our alerts, After that it trigger emails.

Thank you

Former Member
0 Kudos

Also, just to test your SMTP setup..run the report RSALERTTEST...

Former Member
0 Kudos

Hi,

Did u check Alert monitoring in RWB and transaction SOST ?

Former Member
0 Kudos

Hi,

Thanks for your replies,

I checked the SOST transaction, I found the errors ,

The error message description is :Message cannot be transferred to node MAIL due to connection error (final)

Kindly suggest me where we need to change.

Thank you,

Sateesh

Former Member
0 Kudos

check the SMTP service in SMICM-Goto-Services whether it is active or not.

also check the SMTP SAP connect parameter in SCOT tcode .

chirag

Edited by: Chirag Gohil on Mar 2, 2011 5:01 PM

Former Member
0 Kudos

Hi Chirag,

Thank you very much your reply,

I check the transations SMICM and SCOT,

SMICM services are active status(HTTP,HTTPS)

And SCOT -- SMTP service Error column shows 0 errors

-- MAIL Service Error column shows 4472 erros

Kindly suggest me where I need to change

Thank you,

Sateesh

Former Member
0 Kudos

are you getting the SMTP service in SMICM tcode.......

what error message it shows under mail service.

have u double click on SMTP and checked the connection parameter in SCOT tocde.

chirag

Former Member
0 Kudos

Just to check this blog and see if all the config's are done :

/people/pravesh.sharma/blog/2009/07/02/configuration-for-forwarding-alerts-as-emails

Also refer the following links for further analysis>:

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide