SMD Agent Configuration Issue

[Former Member]

Hi

We are tring to set up the Solution manager diagnostics. We are on SP16 NW04s.

We finished installing the Wily 8, Diagnostics System Wizard, and then finished installing the SMD agent on the remote server without any error.

Our Diagnostic system server(solution manager) in on Windows Server 2008 and the our SMD agents are spread across Windows Server 2008.

From windows(X64) do not get connected to the Diagnostic server(solution manager) . We waited and waited, tried

rebooting the agent, but to no help.

When we checked the logs in the SMD agent system on windows, we found out that it is complaining about

some application which failed to unzip as shown:

***********************************************************************************************************************************************

Feb 26, 2011 6:10:45 PM [Thread[SMDAgent connection thread,5,main]] Info [SMDConnector.reset] in progress ...

Feb 26, 2011 6:10:45 PM [Thread[SMDAgent connection thread,5,main]] Info Stopping Applications ...

Feb 26, 2011 6:10:45 PM [Thread[SMDAgent connection thread,5,main]] Info [SMDConnector.reset] Done.

Feb 26, 2011 6:10:56 PM [Thread[SMDAgent connection thread,5,main]] Info [p4://goamsapp50.kworld.kpmg.com:50104] Waiting for connection ...

Feb 26, 2011 6:10:56 PM [Thread[SMDAgent connection thread,5,main]] Info [p4://goamsapp50.kworld.kpmg.com:50104] Checking server availability...

Feb 26, 2011 6:10:57 PM [Thread[SMDAgent connection thread,5,main]] Info [p4://goamsapp50.kworld.kpmg.com:50104] Authentication in progress ...

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info [p4://goamsapp50.kworld.kpmg.com:50104] Connection established .

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info [p4://goamsapp50.kworld.kpmg.com:50104] Registering agent on server ...

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info Reading JStartup environment...

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info 'SAPLOCALHOST' found, The value 'goamsweb23' will be used to determine the Agent name.

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info InetAddress Resolving for 'goamsweb23' - FQN: goamsweb23.kworld.kpmg.com SQN: goamsweb23 IP: 10.197.1.121

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info InetAddress Resolving for localhost - FQN: goamsweb23.kworld.kpmg.com SQN: goamsweb23 IP: 10.197.1.121

Feb 26, 2011 6:10:58 PM [Thread[SMDAgent connection thread,5,main]] Info Agent handle : goamsweb23.kworld.kpmg.com_SMD_J98/goamsweb23.kworld.kpmg.com created.

Feb 26, 2011 6:10:59 PM [Thread[Thread-156371,5,main]] Info Overriding runtime property from server configuration, name= 'runtime.states.initial', value='core.startup,core.patch.enabled'.

Feb 26, 2011 6:11:00 PM [Thread[Thread-156373,5,main]] Info [AgentContext.offlineDeployApplicationConfiguration] ENTERING

Feb 26, 2011 6:11:01 PM [Thread[Thread-156373,5,main]] Error Deploy application configuration failed.

[EXCEPTION]

com.sap.smd.agent.deploy.DeploymentException: Cannot expand zip entry.

at com.sap.smd.agent.deploy.DeploymentManager.extractCompressedStream(DeploymentManager.java:258)

at com.sap.smd.agent.deploy.DeploymentManager.installAppConfiguration(DeploymentManager.java:780)

at com.sap.smd.agent.AgentContext.offlineDeployApplicationConfiguration(AgentContext.java:607)

at com.sap.smd.agent.AgentContextp4_Skel.dispatch(AgentContextp4_Skel.java:202)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)

at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:716)

at java.lang.Thread.run(Thread.java:534)

Caused by: java.util.zip.ZipException: invalid entry CRC (expected 0x0 but got 0x54f99378)

at java.util.zip.ZipInputStream.read(ZipInputStream.java:164)

at com.sap.smd.agent.deploy.DeploymentManager.extractZipEntry(DeploymentManager.java:321)

at com.sap.smd.agent.deploy.DeploymentManager.extractCompressedStream(DeploymentManager.java:251)

... 7 more

Feb 26, 2011 6:11:01 PM [Thread[Thread-156373,5,main]] Info [AgentContext.offlineDeployApplicationConfiguration] EXITING

Feb 26, 2011 6:11:01 PM [Thread[SMDAgent connection thread,5,main]] Error [Exception ID: 1298740261578 ] java.rmi.RemoteException - error counter: 17396

[EXCEPTION]

java.rmi.RemoteException: Agent goamsweb23.kworld.kpmg.com_SMD_J98: install application configuration failed: java.rmi.RemoteException: [SMDServerHandle:installAppConfiguration] Exception occured during zip process: Deploy application configuration failed: Cannot expand zip entry.

at com.sap.smd.SMDServerHandle.internalRegisterAgent(SMDServerHandle.java:203)

at com.sap.smd.SMDServerHandle.registerAgent(SMDServerHandle.java:61)

at com.sap.smd.SMDServerHandlep4_Skel.dispatch(SMDServerHandlep4_Skel.java:167)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)

at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:136)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

***********************************************************************************************************************************************

Please help me in this regard. Helpful answer will be appreciated.

Regards,

Partha

Edited by: S. Deb on Mar 2, 2011 9:29 AM

[Former Member]

You have to deploy or update LMSERVICE .

Kind regards,

Mark

[Former Member]

Hi Mark,

Please specify the patch level and where in Managed System or Monitoring System ?

If you kindly specify that will be helpful for us.

Thanks and Regards,

Partha

[Vivek_Hegde]

Hi,

Undeploy the existing LMSERVICE and redeploy again.

To remove LMSERVICE please undeploy:

- sap.com / tc/smd/*

- sap.com / tc/webadministrator/*

Below is the patch level of LMSERVICE and LMTOOLS ...

LMSERVICE21_0-10003089.SCA Solution Manager Diagnostics SP21

Download these from service Market place and deploy them.

Regards

Vivek

[Former Member]

Hi Vivek,

Where do we need to deploy the LM service S/W component --

1> In Managed System

or

2> In Monitoring System

If you are specifying Monitoring System (Solution Manager) then we have already deployed it.

Looking for your comment.

Thanks and Regards,

Partha

[Vivek_Hegde]

Hi Partha,

LMSERVICE to be deployed in Solution Mangaer. As you mentioned if you have already deployed it in Solution Manager(monitoring System) then I would like to know whether you have updated it to latest patch? If not update your LM-SERVICE.sca and your LM-TOOLS.sca in the JAVA stack of your SAP Solution Manager system to the latest available patch level.

Go through below guide for information on SMD setup.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/6024691f-4036-2c10-8f86-b09e74678...

Regards

Vivek

Edited by: VivekHegde on Mar 3, 2011 3:58 PM