after it was applied in the SP14 GRC button to reject the request was only inhibited in step functional allowing you to reject functions. Does anyone know why and how to adjust the error?
The above settings are ok,button reject appears, but when we click on it a box appears with two options: Reject functions or Reject Request . The option Reject Request is disabled.
we have the same problem with SP14 (SP12 is ok) - after clicking on Reject button the option "Reject Request" is disabled and the option "Reject Roles" is enabled. When approver chooses "Reject Roles" the request is completed and FF account provisioned!
I had to change approving settings for that stage:
Approval Level: "System and Role" -> "Request"
Rejection Level: "System and Role" -> "Request"
Now when there is a request with two FF accounts (and two different approvers) one can approve his FF but when the next approver rejects the request nothing is provisioned.
But better is nothing than provisioning rejected FF account!
The rejection button is relevant to a request in CUP at particular approval stage.
Go to configuration in CUP:
Under workflow tab, go to ' Stage' select the stage at which you want to have reject button and click on change mode. In the next screen under stage ' Additional Configuration' will appear. In addtional configuration make rejetion level as ' Request' and make 'Request Rejection' as 'YES". Save the settings.
All the requests created after that will get rejection button at the stage for which the setting is configured.
It would be better if you can elaborate the issue. However it seems that after application of support pack 14, at one of the Request approval stage 'Reject' button is activated. Please confirm so that appropriate suggesion/solution can be provided.
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