24726,ERR_SHMLINESEXCEEDED: Too many lines of type 4

[janlars_goedtke]

Hi,

we have the following problem.

The system is running and all of a sudden, we can't conect with DB tools like DBMGUI and dbmcli. Nothing is stated in the logs and R3trans is going through.

With dbmcli we get the message:

rror! Connection failed to node (local) for database AGF:

-24691,ERR_EXIT: The DBM server must be aborted.

-24726,ERR_SHMLINESEXCEEDED: Too many lines of type 4

-24692,ERR_CHECKER_THREAD_INTERNAL: Checker thread has an internal problem.

-24726,ERR_SHMLINESEXCEEDED: Too many lines of type 4

we are on 7.7.0.22

Thanks

Jan

[former_member229109]

Hello Jan,

1. Are you SAP customer?

What is the OS of the database server?

2. Please post the output of the command:

xinstinfo AGF

If the database is running on UNIX/Linux server :

more /etc/opt/sdb

Do you have active dbmsrv processes on the database server?

Regards, Natalia Khlopina

[janlars_goedtke]

Hi,

first of all, it seem s to be a temporary problem. It's gone now, but when I read the logs, it still appears sometimes.

1.

Yes, SAP Customer & Partner

AIX 6.1

2.

xinstinfo AGF

IndepData : /sapdb/data

IndepPrograms : /sapdb/programs

InstallationPath : /sapdb/AGF/db

Kernelversion : KERNEL 7.7.07 BUILD 022-123-237-784

Rundirectory : /sapdb/data/wrk/AGF

[Globals]

IndepData=/sapdb/data

IndepPrograms=/sapdb/programs

SdbOwner=sdb

SdbGroup=sdba

Yes, there are dbmsrv processes.

The connected processes where still running and R3trans -x/-d where allright ...

Thanks

Jan

[former_member229109]

Hello Jan

1.

As you are SAP customer i recommend to create the SAP message and get SAP support.

2.

In general :

-> Please don't delete the shared memory files when you have active dbmsrv processes.

-> Next step : following info needed:

Otput of the commands:

ls -l /sapdb/data/wrk

/sapdb/AGF/db/pgm/dbmshm CHECK /sapdb/data/wrk AGF

Is /sapdb/data/wrk shared between two database servers?

Regards, Natalia Khlopina

[Vivek_Hegde]

Hi,

Can you please have a look into directory

/var/lib/sdb/dbm/ipc

Can you find the 2 shared memory files here?

You can simply rename them directly.

Please let me know if this works.

Regards

Vivek

[Former Member]

Looks like you have to raise a message at SAP for this. Check this thread:

Kind regards,

Mark