ESS Error in Travel Maangement

[former_member538867]

Dear Consultants,

We are customizing ESS / MSS in Travel Management. When the Employee sends a Travel Request, it comes to Manager. manager has 3 options as : Approve, Send it back for Correction & Reject. Actually when the request is rejected or Sent back for correction, the sender employee is expected to get a message relevant to it eg. Change Travel Request OR your request has been rejected. But in my system, if the manager selects anything out of these 3 options, the employee get the message to enter his travel expenses, as if his request is approved by manager.

May I know where these messages are created depending upon the approval by the manager?

Regards,

Bindumadhav

[Lukas_Weigelt]

Hi,

you might want to check this thread:

There we already discussed, where the e-mail texts are generated. It's either Standard Workflow (incase you use this), or via POWL (eventually a function module which gets his text from SO10 content) . For more details, check the link I gave you.

This should help you out regarding WHERE the text comes from. Maybe this helps you find out by what means which text is sent

best regards, Lukas

[Srikanth02]

Hi,

Please check it in your work flow task, what is the mail text content provided when the manager press any of the buttons in MSS.

Regards,

S.Srikanth