Solved: Issue with IR and ID coming up

HI All,

We are having issues when we try to launch IR and ID.PI version 7.0

H:\>java -version

java version "1.5.0_04"

Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_04-b05)

Java HotSpot(TM) Client VM (build 1.5.0_04-b05, mixed mode)

IE version 6.0.0029

Have checked the note 864268 and done the same but still the issue persists.

Any pointers and regarding the issue.

SAP Managed Tags:
SAP Process Integration

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Accepted Solutions (1)

Hi Ambarish,

Check the link: /people/shabarish.vijayakumar/blog/2006/02/13/unable-to-open-iresrid-xipipi-71-updated-for-pi-71-support

Thanks,

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HI Hareen,

Had already checked the blog.Any pointers please.Thanks.

Follow the below steps:

1. Uninstall the JRE from your system.

2. Download the JRE1.4.

3. Now, re-install the JRE.

Check, it should help you to fix the issue.

Thanks,

We have the following.

Java 2 Runtime Environment, SE v1.4.2_06

Application Name: J2SE Runtime Environment 5.0 Update 4

Version: 1.5.0.40

Can u please let us know what exactly the error message.

The file might corrupted. Just do a fresh sownload and re-install.

HI Hareen,

I have enabled the tracing in java web start viewer using edit --> preferences --> advanced ---> enable tracing and enable logging.But the problem is that i dont know how to view the log file.Can you please let me know so that i can paste the log file.Thanks.

HI hareen,

Thanks for the response.It was working last week.It had stopped working today.Uninstalling is not a option we can look at since we dont have admin rights on the system.And the desktop team will not do it without a business justification.Looking out for ways which we can work on.Thanks.

Hi All,

Is there we can find out the error message as to why it is unable to launch the ID and IR.Thanks.

Just check the current version of your JAVA, I guess it has been updated that's why it has stopped working now. If this is the case then you have to ask your maintenance team to uninstall the higher version and after that un-select the option which does the automatic update of your JAVA.

Before doing above just try below options...

Open your java webstart then goto File--->Preferences and then under JAVA tab if you see other different version of java then just unselect them.

Also perform "Clear Folder" under File~~->Preferences~~->Advanced tab

Hi,

Pasted some of the logs.

Java Web Start 1.5.0_04

Using JRE version 1.5.0_04 Java HotSpot(TM) Client VM

User home directory = C:\Documents and Settings\P693966

c: clear console window

f: finalize objects on finalization queue

g: garbage collect

h: display this help message

m: print memory usage

o: trigger logging

p: reload proxy configuration

q: hide console

r: reload policy configuration

s: dump system and deployment properties

t: dump thread list

0-5: set trace level to <n>

Exception in thread "javawsApplicationMain" java.lang.StackOverflowError

at java.io.WinNTFileSystem.canonicalize0(Native Method)

at java.io.Win32FileSystem.canonicalize(Unknown Source)

at java.io.File.getCanonicalPath(Unknown Source)

at java.io.FilePermission$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.io.FilePermission.init(Unknown Source)

at java.io.FilePermission.<init>(Unknown Source)

at java.lang.SecurityManager.checkRead(Unknown Source)

at java.io.File.exists(Unknown Source)

at sun.security.provider.PolicyFile$2.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at sun.security.provider.PolicyFile.initPolicyFile(Unknown Source)

at sun.security.provider.PolicyFile.init(Unknown Source)

at sun.security.provider.PolicyFile.<init>(Unknown Source)

at sun.reflect.GeneratedConstructorAccessor19.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at java.security.Policy.getPolicyNoCheck(Unknown Source)

at java.security.ProtectionDomain.implies(Unknown Source)

at java.security.AccessControlContext.checkPermission(Unknown Source)

at java.security.AccessController.checkPermission(Unknown Source)

at java.lang.SecurityManager.checkPermission(Unknown Source)

at java.lang.Class.getProtectionDomain(Unknown Source)

at com.sun.crypto.provider.SunJCE_b.run(DashoA12275)

at java.security.AccessController.doPrivileged(Native Method)

at com.sun.crypto.provider.SunJCE.c(DashoA12275)

at com.sun.crypto.provider.SunJCE.b(DashoA12275)

at com.sun.crypto.provider.SunJCE.a(DashoA12275)

at com.sun.crypto.provider.AESCipher.<init>(DashoA12275)

at sun.reflect.GeneratedConstructorAccessor20.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at java.security.Provider$Service.newInstance(Unknown Source)

at javax.crypto.Cipher.a(DashoA12275)

at javax.crypto.Cipher.init(DashoA12275)

at com.sun.net.ssl.internal.ssl.CipherBox.initCipher(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherBox.newCipherBox(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherSuite$BulkCipher.newCipher(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherSuite$BulkCipher.isAvailable(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherSuite.isAvailable(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherSuiteList.buildAvailableCache(Unknown Source)

at com.sun.net.ssl.internal.ssl.CipherSuiteList.getSupported(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.getSupportedCipherSuites(Unknown Source)

at com.sun.net.ssl.internal.ssl.ExportControl.checkCipherSuites(Unknown Source)

at javax.net.ssl.SSLSocketFactory.getDefault(Unknown Source)

at javax.net.ssl.HttpsURLConnection.getDefaultSSLSocketFactory(Unknown Source)

at javax.net.ssl.HttpsURLConnection.<init>(Unknown Source)

at sun.net.www.protocol.https.HttpsURLConnectionImpl.<init>(Unknown Source)

at sun.net.www.protocol.https.Handler.openConnection(Unknown Source)

at java.net.URL.openConnection(Unknown Source)

at sun.security.provider.PolicyFile.canonicalizeCodebase(Unknown Source)

at sun.security.provider.PolicyFile.getCodeSource(Unknown Source)

at sun.security.provider.PolicyFile.addGrantEntry(Unknown Source)

at sun.security.provider.PolicyFile.init(Unknown Source)

at sun.security.provider.PolicyFile.access$500(Unknown Source)