Failed to update VM parameters - com.sap.smdagent.vmmanager.VMManagerExcept

[jim_oshea5]

Hi

Anyone come across the error below when setting up the introscope agent:

Failed to update VM parameters - com.sap.smdagent.vmmanager.VMManagerException: A test vm could not be started, the vm parameters seems to be incorrect:-Djco.jarm=1 -XX:MaxPermSize=512M -XX:PermSize=512M -Xms2048M -Xmx2048 -XX:NewSize=320M -XX:MaxNewSize=320M -XX:DisableExplicitGC -verbose:gc -XX:PrintGCDetails -XX:PrintGCTimeStamps -Djava.awt.headless=true -Dsun.io.useCanonCaches=false -XX:SoftRefLRUPolicyMSPerMB=1 -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -XX:UseTLAB -XX:UseParNewGC: -XX:HandlePromotionFailure -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -Djavax.security.auth.useSubjectCredsOnly=false -Djava.security.krb5.conf=F:\usr\sap\EPX\SYS\global\kerberos\ID80419\krb5.conf -Dsun.security.krb5.debug=true -XX:+JavaMonitorsInStackTrace -Xbootclasspath/p:F:/usr/sap/DAA/SMDA97/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.8.2.2.0-2010-08-24/wily/connectors/AutoProbeConnector.jar;F:/usr/sap/DAA/SMDA97/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.8.2.2.0-2010-08-24/wily/Agent.jar -Dcom.wily.introscope.agent.agentName=EPX_JC00_server0 -Dcom.wily.introscope.agentProfile=F:/usr/sap/DAA/SMDA97/SMDAgent/applications.config/com.sap.smd.agent.application.wily/BytecodeAgent/ISAGENT.8.2.2.0-2010-08-24/wily/IntroscopeAgent.profile

From the notes the only parameter that seems to be know to cause conflicts is -Xloggc:<file>.

Does anyone have a list of known parameters which cause the above problem. We are running on:

Managed system : Java 701

Agent : 720

ISAGENT.8.2.2.0-2010-08-24

Solman 701 sp25

vm parameters on managed system

-Djava.awt.headless=true

-Djava.security.egd=file:/dev/urandom

-Djava.security.krb5.conf=F:\usr\sap\EPX\SYS\global\kerberos\ID80419\krb5.conf

-Djava.security.policy=./java.policy

-Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

-Djavax.security.auth.useSubjectCredsOnly=false

-Djco.jarm=1

-Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy

-Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy

-Dsun.io.useCanonCaches=false

-Dsun.security.krb5.debug=true

-XX:+DisableExplicitGC

-XX:+HandlePromotionFailure

-XX:+JavaMonitorsInStackTrace

-XX:+PrintGCDetails

-XX:+PrintGCTimeStamps

-XX:+UseParNewGC:

-XX:+UseTLAB

-XX:MaxNewSize=320M

-XX:MaxPermSize=512M

-XX:NewSize=320M

-XX:PermSize=512M

-XX:SoftRefLRUPolicyMSPerMB=1

-XX:SurvivorRatio=2

-XX:TargetSurvivorRatio=90

-Xms2048M

-Xmx2048

-verbose:gc

Thanks in advance

Jim

[allam_drebes · Accepted solution]

Hi Jim,

You can try this:

1 - Open Agent administration UI on Solution manager

2 - Navigate to The "Applications Configuration" tab

3 - Choose on the left the application "com.sap.smd.agent.application.connectors"

4 - Edit the property "vmmanager.test.vm.before.update" and set the value to false. (DO NOT USE SCOPE GLOBAL)

5 - Save the properties.

Afterwards restart the agent, it is need to take the changes into account.

Perform the Introcope Setup again and check if the issue is gone.

Regards,

Allam

[jim_oshea5 · Accepted solution]

Thank Allam, that did the trick.

I'm a little concerned we bypassed the vm test but everything seems ok.

I've logged a call with SAP just to get to the root cause of the issue.

Kind Regards

Jim

[Former Member · Accepted solution]

Hi

I have the same issue and I also don't like the idea to skip the VM test.

Did you receive a solution and are you willing to share?

BR

Michael

[Former Member · Accepted solution]

@Allam Drebes : Thanks it worked for me too.

[former_member223431 · Accepted solution]

Hi Allam,

I am also facing same issue can you please guide me

and where will i get Agent administration UI on Solution manager i am unable to find it.

Thanks in Advance.

Rajesh.

[guilherme_balbinot · Accepted solution]

http://<solman>:<port>/smd/AgentAdmin

[former_member197140 · Accepted solution]

Hi Allam,,

I also got the same issue, while configuring Wily agent.

I did the changes as per your solution.(selected scope is where agent is deployed, not global)

I also restarted DAA/SMD agent. But still error remains same for me. please suggest.

[bernie_krause · Accepted solution]

this may be a little late, but try note 1918621.  I had the same issue - changing the parameter didn't help.  Turns out my sap user on the managed system didn't have Admin privileges.

[vcassana]

se edita el archivo runtime.properties de la ruta /usr/sap/SID/SMDAnn/SMDAgent/configuration

[former_member210781]

Awsome !!!

[Former Member]

Thanks Allam, it worked for me.

[former_member240709]

Thanks Allam, this worked for me too.

[Former Member]

Hi

Please look here for hint

[https://forums.sdn.sap.com/thread.jspa?threadID=1727486&tstart=508|https://forums.sdn.sap.com/thread.jspa?threadID=1727486&tstart=508]

and

[http://forums.sdn.sap.com/thread.jspa?threadID=1815642|http://forums.sdn.sap.com/thread.jspa?threadID=1815642]

Jansi

[jim_oshea5]

Thanks but my issue is different from the threads you mentioned. I had checked them before.

Kind Regards

Jim

[allam_drebes]

Hi Jim,

Check out the ["Wily Setup Guide"|https://websmp102.sap-ag.de/~sapdownload/011000358700001995842008E/SAPISDOC02_0.pdf] on page 25 section "Activating the Agent: Set Java VM Parameter".

In the document you will find the list of paramenters that you need to setup.

From the parameters that you showed it seems that the wily parameters are missing.

Regards,

Allam

[jim_oshea5]

Thanks Allam

But section 25 is where you are manually configuring the agent. In my scenario I beleive this should all be done automatically.

You can see in my first thread the wizard is trying to add the parameters but failing because of some existing parameter I think.

This is a test case for all the other agents I've to set up so ideally I'd like to get it working with the wizard rather than manually setting it up.

It worked fine for PI 7.11 but this error is appearing in EP 7.0