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How to do complete reversal

former_member643572
Participant
0 Kudos

Dear all,

Im a new support consultant and one of the end user had done delivery,billing and excise invoice.

So now how to do reversal of whole documents,plz give me some idea to do it.

Thanks you all for your great support.

Regards,

Olet Malla

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

cancel Invoice - VF11, Reverse the GI - VL09, Delete delivery> correct sals order or delete sales order.

or

Create return order with Invoice > Return delivery > renturn Invoice.

former_member643572
Participant
0 Kudos

Thanks for kind suggestion but sorry i forget to add that del,billing,invoice had been done without picking,

So in this case how to reverse waiting for ur reply

Regards,

Olet Malla

Former Member
0 Kudos

How system allowed to bill without picking??? so, please cancel invoice via VF11, and pick the quanity in delivery and invoice again

former_member643572
Participant
0 Kudos

Are u sure ram that will work fine because im facing this kinda issue first time,

So will it work?

Thanks & Regards,

Olet malla

Former Member
0 Kudos

As standard process, system should not allow to create invoice without picking, if its standard product, like not service material.

If you want to add picking, please cancel invoice and pick the quantity in delivery and again fo GI and Invoice.

Answers (0)