GRC AC CUP LDAP configuration

[former_member188073]

Dear team,

I am facing issues with one of my LDAP connections. Users beloning to one particular LDAP are not able to login to the self-provisioning link on CUP. The system log returns 'nulpointer' exception, which generally comes on incorrect logon credentials.

I have checked the user in the connector. It exists and is working well.

The only point is this LDAP is my 6th. How do I make this working?

[former_member188073]

Hello Friends,

Kindly advice what more I need to look out for.

There are no locked LDAP connectors in my configuration

Regards

[former_member188073]

Thanks friends , no resolution though to this issue.

Will post later on it. Presently matter with SAP

[former_member188073]

Dear Ajit,

I am using multiple LDAP as my Datasource as well as authentication source.

Also I am not able to find the locked state of CUP in the connectors.

[Former Member]

Assuming User Data Source is pointing to LDAP;

Please check the Connector User[Configuration Tab-> Available Connectors->select the LDAP Connector] between the LDAP and GRC AC CUP is locked .Unlock It and save .

Then check is TEST CONNECTION is successful.

Regards

Ajit.