Check Index Existence - Trex SOLMAN Solution Database Issue

[Former Member]

Hi Experts,

I have done all the configuration part for having solution database functionality in SAP SOLMAN system. Our basis team has also installed TREX successfully.

But while checking in transaction CRMC_SAF_TOOL, everything is green except Check ndex Existence.

We are getting the below error messages:

Failed [Check=Index Existence ,Knowledge Base=SDB ,Language=E]

Failed [0 ]

Failed [No. of Documents=1-]

On discussion with Basis Team, I came to know that Indexes are getting created at putty level and while going to the indexes (Menu - Goto- Indexex (F8) in CRMC_SAF_TOOL, everything is seems to be fine and successful. No error there.

Please suggest where I am going wrong as I am still not able to search in IS02.

Thanks & Regards,

Madhu

[Paul_Babier]

Hello,

Sometimes this error is seen when an older version of Trex being used.

Are you on a current version of Trex? If not you may want to consider upgrading to a current version?

Additionally, sometimes documents saved via content management cannot be indexed,

as no url can be determined for them.

4. knowledgebase SDB_ATTACHMENT:

The URL's do not get determined and this is why nothing would be

put to TREX.

Herefore, please follow the following note:

685521 Logon data for /sap/bc/contentserver service

This may explain the HTTP:/no. DOcuments =1- error ???

So please ensure you have set the URL for the content server as per Note 685521

Regards,

Paul