how can I Create return order with reference to an ARCHIVED invoice

[Former Member]

The standard "Reference" process does not work when the invoice has been archived. Has anyone solved this problem?

[Shiva_Ram]

This is because the archived document is not available in the database and the archived document can be used only for viewing the data. Normally only very old documents (like more than 7-10 years old) are archived, so I am just surprised, why a return order is created for a very old document (sales process)?

Regards,

[Former Member]

it does not matter what residence period the client has implemented, the fact remains that a return needs to be created with reference to the archived invoice.

[ivano_raimondi]

Hello,

the possibility to create a sales document with reference to abilling document archived is not support by SAP.

The functiomnality is not available.

Sorry for the negative answer.

Best regards,

Ivano.