One shoppingcart is created and done the partial confirmation two months back.one month back User id has been deleted and recreated the same ID.So the user having two business partner id's.One is the old business partner and the another one is new business partner.Now the User is creating the partial qty confirmation second time,But he is getting the error message " Partner number 8000XXXX does not exist in the system".The Business partner number was assigned in the Good's Receipient field as old BP number.Because of this issue we could not able to do the Confirmation Centrally also....
Please suggest me what is the solution which we can provide for the user.
Actually why we deleted the User is - Once shoppingcart is approved the manager,it is showing that shoppingcart approved completely and once again goto Inbox...the work item still showing in the Inbox ...so manager is getting the work item again and again.Because of this we deleted the User id and Recreated the same ID.At that moment the Issue was resolved...
but the problem is Process with the confirmation in SRM system not allowing .....
Finally we did the manual GR in Backend.....But the End user is not accepting the resolution......
Is there any chance to change the Goods receipient Business partner ID in the completed shopping cart.......
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