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mail to the current processor

Former Member
0 Kudos

Dear all.

I need to mail to the current processor, when in Change request im choosing SDHF correction and authorize. System creates corresponding SDHF correction. At this moment SDHF correction contain no actions, if i press edit button actions appears. But i need it earler.

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Work steps:

SLFN - SDCR (mail to current processor)- SDHF...

tried to:

Transaction SDHF use Action profile SDHF_ACTIONS

Created my own action in this A.P.

Processing Time Immediate processing

Processing Times Not Permitted No restrictions

Sort Order For Display 0

Schedule Automatically = 'X'

PartnerFunction SDCD0004

Description Current Processor

Determination Technology Determination Using Conditions that Can Be Transported

Rule Type Workflow Conditions

Action Merging Max. 1 Action for Each Action Definition

start condition

Only status 'Created':

&CRM Service Process.User Status& = E0001SDHFHEAD

then inserted in SDHF_ACTIONS Action stack

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Regards Sindry

Edited by: Sindry on Feb 21, 2011 10:01 AM

Accepted Solutions (0)

Answers (3)

Answers (3)

0 Kudos

Hi,

Try using, in the schedule condition, the same configuration you used as start condition (so both will be the same). This is how it works over here.

Best Regards,

C. Canzone

Former Member
0 Kudos

Hi C. Canzone.

Tried but result is same...actions triggers only if i enter Urgnt Correction and press edit button then do some action and save...

if u show your action configuration and how u schedule it i can look. But think im doing the same

Regardly Sindry.

Former Member
0 Kudos

hi

check this [Note 865619 - Actions should only be scheduled if status is newly set|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=865619]

hope this applicable for SDHF too

Jansi

Former Member
0 Kudos

Hi Jansi.

I will try this note and text later about results.

Regards Sindry.

0 Kudos

Hello Sindry,

Have you ever tried to create a "send mail" action that is automatically started when the SDHF document reaches the status "New"? We do this over here and works fine.

Please let us know if you need help on performing such configuration.

Best Regards,

C. Canzone

Former Member
0 Kudos

HI C. Canzone.

Yes i tried this but mail sending only if i enter SDHF and press edit button...

start condition is = &CRM Service Process.User Status& = E0001SDHFHEAD.

Perhaps your configuration will work for me too, let me see

Thanks Sindry

RajeevP
Advisor
Advisor
0 Kudos

Hi Sindry,

May be a basic question to ask.. Have you gone through these notes already?

Note 691303 - Sending E-Mail from message after status change

Note 812385 - Partner determination using COM_PARTNER_BADI and access seq

Rajeev

Former Member
0 Kudos

HI again.

To Jansi:

Actions is scheduled automatically, i set only start condition.

about http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30bfb120-d4fa-2d10-7389-fadeee222...

this task is completed but thanks for info will read later

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To Rajeev

Hi !!!

I will try your notes!

thank you, especially this note = 812385 looks delicious

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Regards Sindry.

Former Member
0 Kudos

Hi

Is this your requirement [|]

Jansi

Former Member
0 Kudos

HI Jansi.

Not exactly. But useful info

I need send mail to the current processor, steps to proceed:

1. Create SLFN notification tcode notif_create

2. Create SDCR change request from actions of SLFN

3. In SDCR setting subject = Urgnt Correction and save.

4. Now i choose action of SDCR Authorize change request!! and when i press save corresponding SDHF correction is created.

My needs: is to send mail to current processor right after creation without entering SDHF.

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And also moment to discuss: after SDHF correction created in Transaction Data - Actions is EMPTY, only if i press Edit button actoins appear.

I need action that works before pressing edit button, with SDHF creation.

Help plz

Regads Sindry

Edited by: Sindry on Feb 21, 2011 11:38 AM

Former Member
0 Kudos

Hi

how did you schedule the action? it should be schedule automaticaaly. if you chose anyother please correct it.

and troubleshoot your setting using this step by step guide [http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30bfb120-d4fa-2d10-7389-fadeee222b62?quicklink=index&overridelayout=true|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30bfb120-d4fa-2d10-7389-fadeee222b62?quicklink=index&overridelayout=true]

Jansi