on 02-21-2011 9:01 AM
Dear all.
I need to mail to the current processor, when in Change request im choosing SDHF correction and authorize. System creates corresponding SDHF correction. At this moment SDHF correction contain no actions, if i press edit button actions appears. But i need it earler.
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Work steps:
SLFN - SDCR (mail to current processor)- SDHF...
tried to:
Transaction SDHF use Action profile SDHF_ACTIONS
Created my own action in this A.P.
Processing Time Immediate processing
Processing Times Not Permitted No restrictions
Sort Order For Display 0
Schedule Automatically = 'X'
PartnerFunction SDCD0004
Description Current Processor
Determination Technology Determination Using Conditions that Can Be Transported
Rule Type Workflow Conditions
Action Merging Max. 1 Action for Each Action Definition
start condition
Only status 'Created':
&CRM Service Process.User Status& = E0001SDHFHEAD
then inserted in SDHF_ACTIONS Action stack
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Regards Sindry
Edited by: Sindry on Feb 21, 2011 10:01 AM
Hi,
Try using, in the schedule condition, the same configuration you used as start condition (so both will be the same). This is how it works over here.
Best Regards,
C. Canzone
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Hello Sindry,
Have you ever tried to create a "send mail" action that is automatically started when the SDHF document reaches the status "New"? We do this over here and works fine.
Please let us know if you need help on performing such configuration.
Best Regards,
C. Canzone
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HI again.
To Jansi:
Actions is scheduled automatically, i set only start condition.
this task is completed but thanks for info will read later
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To Rajeev
Hi !!!
I will try your notes!
thank you, especially this note = 812385 looks delicious
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Regards Sindry.
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HI Jansi.
Not exactly. But useful info
I need send mail to the current processor, steps to proceed:
1. Create SLFN notification tcode notif_create
2. Create SDCR change request from actions of SLFN
3. In SDCR setting subject = Urgnt Correction and save.
4. Now i choose action of SDCR Authorize change request!! and when i press save corresponding SDHF correction is created.
My needs: is to send mail to current processor right after creation without entering SDHF.
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And also moment to discuss: after SDHF correction created in Transaction Data - Actions is EMPTY, only if i press Edit button actoins appear.
I need action that works before pressing edit button, with SDHF creation.
Help plz
Regads Sindry
Edited by: Sindry on Feb 21, 2011 11:38 AM
Hi
how did you schedule the action? it should be schedule automaticaaly. if you chose anyother please correct it.
and troubleshoot your setting using this step by step guide [http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30bfb120-d4fa-2d10-7389-fadeee222b62?quicklink=index&overridelayout=true|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/30bfb120-d4fa-2d10-7389-fadeee222b62?quicklink=index&overridelayout=true]
Jansi
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