Unable to add item from MDM catalog in first attempt

[former_member184111]

Hi Forum,

When I add itme from MDM catalog, no items are transfered to shopping cart in first attempt, but when i add item secon time it is added.

I do it as follows:

1. Click on Add Items button

2. Click on MDM Catalog Name

3. Choose an item in catalog and press Add To Cart button

No item transfered to cart and no errors are there instead all data that I filled at header is initialised like selected plant and even the name of SC is changed back to initial.

When I do this for the second time the item is added properly.

We are in process of upgading from SRM 4.0 to SRM 7.0 and this problem we are facing in SRM 7.0 .

Has any one encoutered this behavious

Thanks,

Anubhav

[jason_boggans · Accepted solution]

What version of SRM-MDM are you using?

Does this happen for all users?

Does the same thing happen if using this catalog from PO etc?

If using One Step shop without wizard is this also happening?

Can you provide details of the call structure used to access this catalog?

Regards,

Jason

[former_member184111 · Accepted solution]

Hi Jason,

We are on SRM 7.0

I was wring in saying that this happens only for MDM catalog, this happens for ALL catalogs and Yes for all users.

Details of web service:

WebService ID:                                   MDM 3.0 XXXXXXX
Description                                          MDM 3.0 XXXXXXX
Bus.Type of a WebService                 Product Catalog

Business partner                                 BLANK
Purch. Organization                             BLANK

Do Not Check Product                                       Checked
Display Contract Data In Integerated Catalog    BLANK

Display Product Data Again In Catalog                        Checked
Validate Product Data From SAP Enterprise Buyer     Checked
Find Supply Sources                                                    Checked
Cross Catalog Search                                                 Blank


Use Error Log                                 Checked

Details fo call structure:

1                   https://xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
20	username	xxxxxxxxx           	Fixed Value
30	password	xxxxxxxxx     	Fixed Value
35	server	xxxxxxxxxxxx	Fixed Value
40	catalog	xxxxxxxxxxx	Fixed Value
45	port	2350	Fixed Value
50	uilanguage	EN	Fixed Value
60	datalanguage	EN	Fixed Value
70	HOOK_URL	                                           Return URL
75	returntarget	_parent	Fixed Value

Thanks a lot,

Anubhav

Edited by: Anubhav Jain on Feb 21, 2011 10:01 PM

[jason_boggans · Accepted solution]

Hi

Maybe try disabling the inbound handler by adding the parameter BYPASS_INB_HANDLER = X into the call structure, try and see if this helps.

Regards,

Jason

[former_member184111 · Accepted solution]

Hi Jason,

Should I add a new entry in call structure

80	BYPASS_INB_HANDLER	X	Fixed Value

Thanks,

Anubhav

[jason_boggans · Accepted solution]

Hi Anubhav,

Do you have the HTTP watch tool? If so, take a trace of the initial (problem) posting and then also trace the second successful one, check the trace for the last POST data and see if there is anything obviously different in the files.

Regards,

Jason

[former_member184111 · Accepted solution]

Hi Jason,

The two URLs are exactly same no difference at all ...

If I set break point in catalog transfer BADI it is trigered in both attempts but there are no items in first triger where as tha item data is there in second triger.

Thanks,

Anubhav

[former_member184111 · Accepted solution]

Hi Forum,

Please suggest ...

Thanks,

Anubhav

[masa_139 · Accepted solution]

Hi,

What is Support Package version for SRM?

What is patch version for SRM-MDM Catalog 3.0?

My guess is SP and patch version is old one.

Regards,

Masa

[jason_boggans]

Yes

[former_member184111]

Not working.....still the same behaviour

Any more ideas ?

Thanks a lot,

Anubhav

[former_member733388]

Hi Jain,

We are facing the similar issue in shopping cart. Any solution for this issue kindly update.

Thanks,

Raja.

[former_member184111]

Experts....any inputs ?

[Former Member]

Hi,

After the step3 follow these steps

4.cart preview

5.Transfer items, hen it will route to shop sceen with 4 steps with added item in the shopping cart.

Abdul Raheem