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Quality Certificate

Former Member
0 Kudos

Hi Guru's,

Normally we receive quality certificate from vendors regarding quality of the material supplied. But we have trading organization scenario in which we receive quality certificate from vendors as well as from customer. By sending COA customer will say the material u provided is not of agreed quality. So in the process customer will charge claim on us and we charge claim on our vendor. So our pricing for the material depends upon these two COA's

My question is how to map this COA from customer in SAP ? Is it possible to create new inspection lot and update results from customer coa to this lot ?

OR

I need to plan customer complaint (notification) for this activity ?

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Anirudha,

Try this

1. in QC51 - create a certificate receipt from vendor. Use PO# and vendor delivery as reference.

2. When you receive certificate from customer. Again in QC51 create another certificate for same PO #

but use delivery number as sales order to customer.

3.Use Certificate status functions to manage the whole process.

4. Compare two certificates in QC55.

5. Create Credit / Debit memo based on certificate comparison to adjust GR/IR account.

Answers (0)