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error 1311 - source file not found...m182.cab

Former Member
0 Kudos

Good Morning,

I am trying to reinstall Crystal Reports XI on a blade server and the installation will not complete. I receive message, "Error 1311. Source file not found: Z:\win32\m182.cab. Verify that the file exists and that you can access it."

I did a complete uninstall of Crystal Reports and removed the Crystal folders from program files directory as well. Is this a file that may be downloaded"

Thanks,

T.I. Walker

Clarendon Health Systems

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Crystal Reports XI has 2 disks that I am using. It never completes installing from disc1, this is when the error occurs. It never advances and prompts to install disc2.

thanks

Former Member
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i dont think it does prompt, that is what i read when searched for it on the web. why dont you try to install it, once it stops take out disc 1 and pop in disc 2 to see what happens.

Answers (2)

Answers (2)

Former Member
0 Kudos

Thanks, sharonamt, I will give that a try.......

T.I.

Former Member
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did a search on the internet. found in 3 secs that you may not have completed installed the software, multiple discs perhaps.