"Shopping cart Approved but status is Awaiting Approval"

[Former Member]

Hi Guys,

We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.

Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.

Please advise.

Thanks,

Sundeep

[Former Member]

Hi Sundeep,

Which Service pack level are u in? SP08 or SP09.

We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.

Here once the SC is changed, it comes back to the requester.

When the requester accepts the changes, it hangs in awaiting approval state.

I am still not able to find a solution.

Were u able to solve this issue?

Pls share ur solution with us.

Regards

Srivatsan

[Former Member]

Hi Sundeep,

As gordan has also mentioned,even i found out that this issue is with Support pack 9.Try to implement the note for restart of classic WF's.

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Hi,

Some more similar notes on this issue:

910612

903200

BR,

Disha.

Pls reward points for helpful answers.

[Former Member]

Hi,

See if note 930750 is of any help.

BR,

Disha.

Pls reward points for helpful answers.