FQDN error when opening Alert confi and Alert inbox

[Former Member]

Hi PI Gurus,

When I go through RWB & try to open alert config & alert inbox I get an 'Business Server Page (BSP) error'

when I open from sicf I am able to open alert inbox.

How can I open alert config?

Thanks,

Krishna

[former_member200962]

check if the Fully Qualified Domain Name is maintained for your XI/ PI server in the Exchange Profile parameters...also maintain FQDN in your host file.

[former_member4985]

Hi Krishna,

Open the Exchange Profile and change all parameters that ends in *.name to FQDN, and don't forget to restart the system to activate the changes.

For more information about the FQHN, check notes:

#773830 - FQHN determination in ICM

#654982 - URL requirements due to Internet standards

Also ensure to apply the FQHN as per instructions on the note below:

#804124 - HTTP communication with XI Adapter Engine fails

And check for the parameter 'com.sap.aii.connect.integrationserver.sld.name' from note:

#1278563 - Specification of message server host in Exchange Profile

Regards,

Caio Cagnani

[Former Member]

Hi Krishna,

Ref: /people/brian.mckellar/blog/2003/09/25/bsp-in-depth-fully-qualified-domain-names

Ref these weblog;

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

Additional Info:

Roles for Alert Management

1. SAP_ALM_ADMINISTRATOR

2. SAP_ALM_CUSTOMIZER

3. SAP_BC_ALM_ALERT_USER

Sap Notes - 913858 and 824039

http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

Thanks,