on 02-13-2011 5:09 AM
Hi, may I know what the difference between a sales reversal and a sales return? And is it required in a sales return processing?
Adding to replies,
Sales reversal
Some times customer place purchase order at last moment they cancel order due to administrative problems or
non availability of storage or You might have wrongly invoiced customer or other reasons etc.
you will reverse entire sales cycle from excise invoice to sales order.In this case movement type is 602.
Material stock is in unrestricted it may be invoiced to same or another customer.
Sales return
Customer rejects material due to quality reasons partially or fully,they may return material to you quoting orginal
invoice number as reference.In this case movement type is 655,credit memo is raised & customer receivables is reduced.
Material is subjected to quality inspection on receipt it may required reworked and used further or need to scrap it.
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Hi
Definition as above specified, and the reversal proscess can be followed.
In addition;
Reversal process should start from the last document.
1) VF11 - cancel the billing document.
2) VL09N - Reverse delivery.
If need,
3) VL02N - Cancel delivery
4) VA02 - Sales Order cancel or item set to rejection indicator with "respective reason".
Regards
RG
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Sales Reversal
You generated all documents in SAP but physically materials not moved out of the plant and due to some reasons, you have to cancel all those documents, then it is called sales reversal
Sales Return
You despatched some materials to a customer and the cargo is reached. After sometime, if the customer rejects those goods and return to you, then the process what you have to follow is sales return.
thanks
G. Lakshmipathi
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