Order and item status in sales order

[Former Member]

We had multiple items in the sales order

for one of the item, the quantity was 5, but user cretaed a delivery of 8. but she only post goods issue for 5.

the delivery and order was open

at this stage the archival of delivery took place.

we changed the status in tables vbuk and vbup to complete.

but in the display of status in sales order, it still shows being processed.

What can we do now to set the order status and item status to COMPLETE.

Thank you for your reply

[Former Member]

Delivery status at header will only be completed if all its item are deliverde.

So if your order qty is bymistaken overshoot, and you have paritally deliverd the item (according to item qty), You need to reverse the PGI. Can be done by VL09 and then deleat the order.

Create a new order with 5 Qty and then do picking packing and PGI.

[Former Member]

Hi,

This order status will not be complete unless the delivered quantity is equal to the order quantity. You have 2 options. 1. Change the order quantity to 8 and delliver the rest 3 and the order status will be set to COMPLETE. 2. Otherwise, reverse the PGI in VL09n and delete the delivery and create the delivery again for 5 qty. This will set the order status as COMPLETE.

Regards,

Raghav

[Former Member]

Thank you. Our delivery is archived and we cannnot retrieve it. Looks like there is no solution for this problem.