customer returns the goods

[Former Member]

I need to knw how to account for a customer who returned goods and want refund, my reference wil be sales order or invoice.please provide me with step by step to solve the problem

[Lakshmipathi]

provide me with step by step to solve the problem

First please put some efforts to search the forum, take the inputs from there, try on your own and still if you stuck up anywhere, post where you are unable to proceed. Many times, this topic was discussed.

thanks

G. Lakshmipathi