GRC CUP Link Disabled in my system

[former_member192902]

HI Experts

I have installed GRC 5.3 and RTA 5.2 in Backend system. I have configurred RAR but when I am trying to click the CUP link (In home Page we have 4 links like RAR, ERM, CUP and SPM) I could not because the link was disabl;ed. I have assigned AEADMIN, READMIN AND VIRSA ADMINISTRATER roles but the link is not enable.

Can you please help me this.

With Regards,

Trinadh Bokka

[luis_bustamante]

Hi,

The link should be available with the AEADMIN role, please check the role assignment. You can also access the application directly using the URL http://<server>:<port>/AE

You might want to check also roles AESecurity and AEApprover, keep in mind AEAdmin already includes all authorizations.

Luis

[Former Member]

What do you mean when you say you have a 5.2 RTA on the backend? Do you mean you have a virsanh 5.2 on the backend? but 5.3 installed on the fron end?

Regards,

Chinmaya

[koehntopp]

Good catch, needs fixing!

Though that has nothing to do with the URL issue....

Frank.

[former_member192902]

Hi Luis

Thanks for you help

I rechecked all the roles in my user iD and I have all the roles except AEADMIN role. I did not noticed after uploading AE_UME_ROLE.txt into portal that failed message. 2 text files uploaded and AE_UME_ROLE.txt file failed to upload and did not observed at the time of uploading.

After your reply again I have uncar the file VIRACCNTNT and uploaded successfully. Now I have AEADMIN role in my user ID and able to login into CUP.

Once again Thanks With Regards,

Trinadh Bokka

[former_member192902]

Hi Chinmaya

Yes.. we have GRC 5.3 and Backend RTA 5.2 (VIrsa). Its working fine but we have to upgrade it.

With Regards,

Trinadh Bokka