Standard procedure of sales return

[Former Member]

Can any one tell me the standard procedure of a sales return, with relevant T codes? Also, what if the customer want a replacement for the return?

A freshman. just eager to learn sth.

Thanks!

[Former Member]

Hey. Why no people answer my question?!

[Former Member]

Hi Jerry,

Its Return order (Va01)-- return delivery(Vl01n)-- credit memo(Vf01).

You can create the return order w.r.t the billing doc.

If the customer wants a replacement instead of a credit note then you can give by using subsequent free of charge Delivery.

hope thiis helps.

Also just a friendly advice all such topics are discussed many a times in the forum you just need to search. This way you will save your time only as you will not have to wait for someone to respond.

Regards

Suchait

[Lakshmipathi]

Why no people answer my question?!

Because you have posted a question which has been answered many times in the forum. Had you searched the forum before posting this, you would have got inputs. Please search the forum before posting any question whether it has been answered.

thanks

G. Lakshmipathi