cancel
Showing results for 
Search instead for 
Did you mean: 

New User Request Provisoned Before Final Stage.

Former Member
0 Kudos

Hi,

We have a four stage workflow

Manager>Security>Role Owner and BO(Business Owner).

I found a request where it got auto proviosned at Role owner stage(user created roles assinged) and still displaying open status at BO.

I have checked the option Auto Provision Type which is at the end of the request.

Request took six days to get provisioned after it was approved at Role Owner stage.The only other thing i can see related to this is we have created service level of 6 days with type formula.Does SL has any relation to this.

Thx,

Mukesh

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

At The buisnes owner stage whats the escalation configuration?

regards,

Chinmaya

Former Member
0 Kudos

Its no escalation.

Rgds,

Mukesh