Error processing your request, Request no: 230 in stage : ROLE_OWNER_ROLE.

[Former Member]

Hi,

When approver try to approve request,get this message.

System log:2011-02-02 03:26:00,545 [SAPEngine_Application_Thread[impl:3]_36] ERROR Exception during EJB call, Ignoring and trying Webservice Call

com.virsa.ae.service.ServiceException: Exception in getting the results from the EJB service : loader constraints violated when linking com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class

at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:295)

at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)

at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:527)

at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)

at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)

at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doRiskAnalysis(RiskAnalysisAction.java:1161)

at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doAnalysis(RiskAnalysisAction.java:381)

at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:118)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

Caused by: java.lang.LinkageError: loader constraints violated when linking com/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO class

at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:305)

at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:277)

... 28 more

2011-02-02 03:26:59,202 [SAPEngine_Application_Thread[impl:3]_25] ERROR Field LOGONDATAX not a member of INPUT

com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field LOGONDATAX not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.getStructure(JCO.java:14294)

at com.virsa.ae.service.sap.SAPProvisionDAO.intializeWithCUACreateUserInputParameters(SAPProvisionDAO.java:1228)

at com.virsa.ae.service.sap.SAPProvisionDAO.createUserInCUA(SAPProvisionDAO.java:1995)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUserInCUA(ProvisionSAPUserDAO.java:1614)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUser(ProvisionSAPUserDAO.java:329)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:110)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6124)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7223)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6997)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6849)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6642)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

After getting this error message.Approver when tried again to approve they get this messsage

Invalid state for request no : 230 at stage : ROLE_OWNER_ROLE has been updated by another approver. Get updated request

system log:2011-02-02 03:30:37,532 [SAPEngine_Application_Thread[impl:3]_22] ERROR Conflict while approving request when compared with the database

javax.transaction.InvalidTransactionException: Other approver approved this request, please get the details details of this request

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6574)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

what could be the cause and what is the solution for it.

Thanks

Mushu.

[Former Member · Accepted solution]

Hi Musu

Somehowafter seeing updated log I feel your RTA on backend are not in sync .Can you please check what is the version of VIRSANH and VIRSAHR .

Normally whole GRC landscape should be in sync ,As you upgraded to a latest SP your RTAs should also be updated .

Best Regards

Asheesh

[Former Member · Accepted solution]

Now we are on ECC 6.0. When i checked SPAM,we have VIRSAHR 530_700 : SP 0010 & VIRSANH 530_700 SP 0012.Should it be SP 0014?

Thanks and Regards

Mushu

[Former Member · Accepted solution]

Yes Mushu, The Virsanh needs to be SP14 and VIRSAHR should be at 12.

Regards,

Chinmaya

Edited by: chinmaya prakash on Feb 4, 2011 4:51 PM

[Former Member · Accepted solution]

Hi,

Does J2EE version need to update for SP 14 or higher.

Thanks

Mushu

[koehntopp · Accepted solution]

Wait a minute, guys.

It is of utmost importance that your J2EE and ABAP versions are in sync, i.e. whenever you upgrade one side you need to make sure the other side also gets to the same level.

Up until SP13, VIRSANH was at the same version (SP13) and VIRSAHR was two numbers lower (SP11).

In SP14 we had to do a re-packaging which lead to a bit of confusion. J2EE SP14 requires VIRSANH SP15 and VIRSAHR SP13.

Please see Note 1352498 for Details - I hope we can soon re-number to an easier scheme....

Frank.

[Former Member]

Hello Musu

From the logs i can feel that there is something wrong with EJB calls which is been made by webservices .

I will sugest you to go to :

CUP -configuration - Risk Analysis and enter the correct link (This may be wrong .)

CUP -Mitigation - enter correct link here also for RAR .

The correct URL of Risk Analysis web service can be obtained from WEB SERVICE Navigator of Net weaver Administrator (NWA).

Thanks & Regards

Ashish

[Former Member]

Hi,

Thanks. I changed to correct URL'S but still facing same issue and also i changed in stage configuration for Risk analysis mandatory option to " No", but still facing same issue.This is trace log

2011-02-03 18:41:06,276 [SAPEngine_Application_Thread[impl:3]_7] ERROR Field LOGONDATAX not a member of INPUT

com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field LOGONDATAX not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.getStructure(JCO.java:14294)

at com.virsa.ae.service.sap.SAPProvisionDAO.intializeWithCUACreateUserInputParameters(SAPProvisionDAO.java:1228)

at com.virsa.ae.service.sap.SAPProvisionDAO.createUserInCUA(SAPProvisionDAO.java:1995)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUserInCUA(ProvisionSAPUserDAO.java:1614)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUser(ProvisionSAPUserDAO.java:329)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:110)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

at com.virsa.ae.accessrequests.bo.RequestBO.autoProvisioningForApprove(RequestBO.java:6124)

at com.virsa.ae.accessrequests.bo.RequestBO.callAEExitService(RequestBO.java:7223)

at com.virsa.ae.accessrequests.bo.RequestBO.callExitService(RequestBO.java:6997)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6849)

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6642)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

2011-02-03 18:41:30,686 [SAPEngine_Application_Thread[impl:3]_24] ERROR Conflict while approving request when compared with the database

javax.transaction.InvalidTransactionException: Other approver approved this request, please get the details details of this request

at com.virsa.ae.accessrequests.bo.RequestBO.approveRequest(RequestBO.java:6574)

at com.virsa.ae.accessrequests.actions.RequestViewAction.confirmRequestApproval(RequestViewAction.java:991)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:106)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

[Former Member]

Also when i try to reject the request.It gives me error rejecting request no:230 and trace result

2011-02-03 19:10:20,158 [SAPEngine_Application_Thread[impl:3]_38] ERROR Exception in rejecting the request

com.virsa.ae.core.BOException: No Records to reject Transaction

at com.virsa.ae.workflow.bo.WorkFlowSubStageTransactionHelper.rejectTransaction(WorkFlowSubStageTransactionHelper.java:197)

at com.virsa.ae.workflow.bo.WorkFlowSubStageHelper.reject(WorkFlowSubStageHelper.java:169)

at com.virsa.ae.workflow.bo.WorkFlowRequestRejectHelper.rejectRequest(WorkFlowRequestRejectHelper.java:136)

at com.virsa.ae.workflow.bo.WorkFlowBO.rejectRequest(WorkFlowBO.java:639)

at com.virsa.ae.accessrequests.bo.RequestBO.rejectRequest(RequestBO.java:7562)

at com.virsa.ae.accessrequests.bo.RequestBO.rejectRequest(RequestBO.java:7509)

at com.virsa.ae.accessrequests.actions.RequestViewAction.rejectRequest(RequestViewAction.java:1366)

at com.virsa.ae.accessrequests.actions.RequestViewAction.execute(RequestViewAction.java:116)

at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)

at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)

at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

[Former Member]

Hi,

When i put debug,this is the trace result.It was working fine before.After the upgrade too it worked.After upgrade i applied the current oss notes for the GRC CUP 5.3 14 sp notes.Looks like the issue starts from there.

2011-02-03 20:43:43,155 [SAPEngine_Application_Thread[impl:3]_17] ERROR Field LOGONDATAX not a member of INPUT

com.sap.mw.jco.JCO$Exception: (127) JCO_ERROR_FIELD_NOT_FOUND: Field LOGONDATAX not a member of INPUT

at com.sap.mw.jco.JCO$MetaData.indexOf(JCO.java:9566)

at com.sap.mw.jco.JCO$Record.getStructure(JCO.java:14294)

at com.virsa.ae.service.sap.SAPProvisionDAO.intializeWithCUACreateUserInputParameters(SAPProvisionDAO.java:1228)

at com.virsa.ae.service.sap.SAPProvisionDAO.createUserInCUA(SAPProvisionDAO.java:1995)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUserInCUA(ProvisionSAPUserDAO.java:1614)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.createUser(ProvisionSAPUserDAO.java:329)

at com.virsa.ae.service.sap.ProvisionSAPUserDAO.provisionUser(ProvisionSAPUserDAO.java:110)

at com.virsa.ae.accessrequests.bo.ProvisioningBO.autoProvision(ProvisioningBO.java:217)

-- Request dump for Action Path is CFG.cnvConfigSystemLog.scrConfigSystemLog.loadConfigSystemLogSearch

2011-02-03 20:43:49,020 [SAPEngine_Application_Thread[impl:3]_35] DEBUG AEFrameworkServlet.java@546:logRequest() : -- End Request dump for Action Path is CFG.cnvConfigSystemLog.scrConfigSystemLog.loadConfigSystemLogSearch

Please reply for the solution.

Thanks

Mushu

[Former Member]

What system is this connector for?

Regards,

Chinmaya

[Former Member]

It's for dev system through CUA.It was working fine last week this issue started after the SP 14 upgrade,i doubt after support pack upgrade notes applied.I tested the connectors.they are fine.

Thanks

Mushu

[Former Member]

See if the note 1553151 helps, I would open a message with SAP suppport to see if tis a problem with SP14.

Regards,

Chinmaya