E-Mail Notification

[Former Member]

Hi all,

when i create a new identity i don´t get an e-mail with the password.

I do following steps:

Global constants:

ID=EMAIL_SERVER = mail.domain.net (Domain of our exchange server)

ID=EMAIL_ORIGINATOR = pschmidberger @ domain.de (My personal e-mail address for testing)

IdM UI:

New Identity -->

UniqueID = testid

Name = testid

Displayname = TestID

Primary E-Mail = pschmidberger @ domain.de (Again my personal e-mail address)

Job log says

"Could not send SMTP message to pschmidberger @ domain.de using SMTP host mail.domain.net"

"java.net.ConnectException: Connection refused: connect"

What to do?

Br,

Philip

[jared_kobe]

Philip,

Has your server IP address been added to as an allowed sender in exchange? In Exchange 2007, this is defined as a Receive Connector on the Hub Transport server configuration. I know that we had could not send SMTP messages until our server was added to our "Relay List" that is allowed to use the Exchange server to send mail.

Thanks,

Jared

[Former Member]

Hi Jared,

our admins told me that ip´s are already maintenanced.

Do you know if you also got this java exception until the ip´s have not been maintenanced in your system?

Br,

Philip

[Former Member]

Hello

First make sure the machine running your dispatcher can resolve mail.domain.net

Secound: Look if SMTP is running on that host:

Run "Telnet mail.domain.net 25"

See if you get a connection

[Former Member]

Hi Christian,

i think SMTP is online

Ping from my local machine (where dispatcher is running) works

Telnet from IdM server to exchange server shows this message (i think it works too):

220 mail.domain.net Microsoft ESMTP MAIL Service ready at Wed, 2 Feb 2011 13:06:04 +0100

Br,

Philip

[Former Member]

Solved!

Problem is that the dispatcher and ic runs on my local machine. My local machine has of course no entry at exchange.

Thanks for your help!

[former_member2987]

Philip,

Yes, that would do it. Set up another dispatcher service with credentials on the exchange server.

Take a look at the end of this [article|http://idm-thoughtplace.blogspot.com/2011/01/project-that-i-am-currently-working-on.html] to see how it's done.

Matt