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Biller Direct / Utility Customer E-Services (UCES) Implementation


We are implementing IS-U (Utilities) for our client. Also we are implementing higher version of Biller Direct, i.e. Utility Customer E-Services (UCES) 6.04.

UCES has been installed in the same Web Application Server where portal is installed.

We have done the configuration from UCES side (XCM and User Management) e.g. created additional user attributes e.g. fscm_refuser, objtyp_0, objKey_0 etc. Corresponding values have also been filled up in Customized Information (in User Management). Single Sign-on has been implemented between portal and the backend SAP IS-U system.

XCM configuration (connection manager) has been done and connection test shows green "Successful" message.

But when we log in to the application following message is shown -

A general problem has occurred within the logon. The error message is: .

Still now no configuration has been made in SAP backend (except for user creation and JCO connection).

It seems some configuration is required in backend (e.g. FI-CA) in order to show data to web.

Can you please provide some information regarding configuration that needs to be done in SAP backend.

Thanks in advance.


Former Member
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