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Dead Line Monitoring for Shopping cart approval(SRM 7.0 Process controlled)

former_member578547
Participant
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Hi Friends,

I am using SRM 7.0 Process controlled Workflow. I need to do below.

Dead Line Monitoring details are given below.

If the approval workitem is not addressed in 3 business days by Approver, the approver would get reminder email notification. If approval Workitem is not addressed in 5 business days by the approver, then an email notification is sent to requester,approver and the workflow administrator.

How to obtain this. Please help me.

Thanks,

Balaji.T.

Accepted Solutions (0)

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi,

You can use alert notification. Please check alert event for requested start and requested end events.

Regards,

Masa

former_member578547
Participant
0 Kudos

Hi Masa,

Thank you for your input.

You mean, shall we use BADI BBP_ALERTING for deadline monitoring.?

Infact, i have used

SRM Server->Cross-Application Basic Settings=>Event and Event Schema for Alert Management->Define Event Schema

In that i specified

WF_COMPL_LATEST_END->Message(low)->APPROVAL_DEADL_NOTIFIC_NEW : 24 hours.

But it is not triggering for dead line Monitoring(24 hours Later).

If any body faces this same problem, Please let me know.

Thanks,

Balaji.T.

Former Member
0 Kudos

Hi,

You want to send alert for SC business object?? If so the Alert BADI will not work for SC in SRM7.0 but it will turn the workitem into deadline reached workitem in SAP Inbox..

I did same type of dead line monitor implementation.. I created separate custom z job that will run 2 min once and picks up all dead line reached workitems and send notification according to business requirement..

Trying with alert BADI is waste of time..

Thanks!!

Bharath

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Please double check the transaction type. Alert event schema should be maintained in each transaction type.

Regards,

Masa