Problems in sent of external MAIL with the service SAPCONNECT

[Former Member]

Hello all

We configured the service SAPCONNECT in my system quality for sending the mail and this is not problem, I executed tests with direction of mail internal and the are sent without any problem.

But the problems starts is when I sent the mail external and the message that displays is

Status received for this document:

System Messages

Sent on:

25.01.2011 11:29:07

Sent by:

Marco Gerardo Ceballos V.

Status for Recipient xxxxxxx@aaaaa:

No delivery to xxxxxx@aaaaa, as recipient unknown

The request of area of development is send the external mails.

I review the configuration in the transaction SCOT and I not see a problem.

ATTE

Gerardo Ceballos

[Former Member]

Hello

My configuration in this option is good

I attached the document with configuration, for more help.

[http://mgcvaldez.netne.net/Examples%20of%20SAP/]

In this page find the document in word with configuration of SAPconnect.

[Former Member]

Hello

If I send the email to a count of domain of my company casaley,

this email is delivered.

If I send the email to a count diferent of domain of my company,

hotmail,gmail or other, this email is not delivered.

I am Sorry this forum not allows added the address email, as my domains is similar to count of email this forum not allows add.

Alone I reference to my domain, as casaley and the more as gmail, hotmail.

[Former Member]

Double click SMTP note and check check whether you have included '*' not only your own domain to send email under set option.

[Former Member]

I review the comunication with the 25 port and this not presented problems, if there communication

[Former Member]

Hi,

Please check the parameter icm/server_port_1, if this parameter is not set, add in TX RZ10 with the value:

PROT=SMTP,PORT=25

Restart the instance, then create a service user with the S_A.SCON profile.

In the SICF, open the SAPCONNECT service and check the configuration:

Host data: profile parameter = 0 // host configuration= :

Logon Data: Add the service user that you create

Handler List: CL_SMTP_EXT_SAPCONNECT

Save and active

In the SCOT add the domain in menu settings and add the mailhost and port in the SMTP node, Click the button SET in the internet option and add a * in field address area.

Go to SMICM --> Go to --> Services and check that the port that you add in the parameter icm/server_port_1 is active

Go to SBWP and send the message.

Good Luck

AG

[Former Member]

I added the Ip address in the configuration of SMTP, I configured the SMTP with the name or IP of server exchange and port and is the same problem.

The external email it not sent.

I will add more information

If I sends the email to directions internal domain of my company, if are delivered, but if I sends the email to directions external per example hotmail or gmail this email are not deliver.

[JPReyes]

Check that port 25 is not blocked.

Also did you read the SMTP guide regarding the "recipient addresses"?... Did your user has the email address and method populated in the user master?, read,

http://wiki.sdn.sap.com/wiki/display/Basis/SAPtosendexternalmails

Regards

Juan

[Former Member]

I send the mail with Outlook and this mail if reached the direction external.

My team that administrated the exchange server, commented , which is the user who sent the mail, for check the authorization in the exchange server and validated that user have authorization for sent external email, but I not configured the count of mail in the SCOT transaction alone is configured the exchange server name.

[JPReyes]

You need to add the IP address of your SAP Server to the SMTP relay agent of your mail server . SAP does not support authentication to SMTP via username/password.

Regards

Juan Pablo

[Former Member]

check the below things.

1. try to send mail to external mail from outlook and see the result.

2. does your company allow you to send mails to external mails? check with exchange server team and ask them to see logs for external mails.