MAM Billing reversal not reflecting in the order (canc.ref.no. generated)

[Former Member]

Hi

Invoice no xxxxxxxxxx for MAM order no xxxxxx item no xx , which belong to a particular division is reversed with transaction JHFS. Canc. ref. no. is also generated. Document Flow for the MAM order is not showing billing reversal nor it is showing the canc.ref.no.

At the item level the booking is still showing billed.

Kindly suggest.

[Former Member]

Please go to JHF2, give the cancel bill number and check whether that bill number exists.

Sam..

[Former Member]

yes, it do exist.

[Former Member]

Hi,

1) Go to transaction JHF2- Enter Cancellation Invoice document u2013Enter

Click Environment and then check Document flow

2) Validate configuration in below menu path as well

IMG- SAP MEDIA-Advertising Management-Billing u2013 Order Billing-Define Billing Document Types

Here, Invoice type should have reversal Billing Type assignment.

Best Regards,

Chandramohan

[Former Member]

Following 2 entries found :

A001 Standard order billing

A002 Cancel standard order bill.