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Let requester change approver with BRF

former_member252154
Active Participant
0 Kudos

Hello

With BRF WF (we are implementing SRM 7 Level 9) what is the simplest strategy to let the user change the approver?

Thx in advance

Accepted Solutions (0)

Answers (2)

Answers (2)

masa_139
Product and Topic Expert
Product and Topic Expert
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Hi,

There were strong customer requirements from business compliance point of view. Requestor should not change the approver defined by company business rules.

Business side workarounds,

- Double check company business rules and compliance

- Use Ad-Hoc

- Use Substitute

Technical side workarounds,

- Enhance program and activate the Replace Approver button

- Use a customer field and Agent BADI gets the approver from customer field

Regards,

Masa

former_member252154
Active Participant
0 Kudos

Hi

Very imuch nteresting. Can you elaborate on this :

Technical side workarounds,

- Enhance program and activate the Replace Approver button

- Use a customer field and Agent BADI gets the approver from customer field

Thx

Former Member
0 Kudos

Hi,

No one can change the system proposed approver's.. this is standard in SRM7.0.. if you add ad-hoc approver then requester can change the ad-hoc approver..

Saravanan