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Dunning period and Statuschange in QC55

Former Member
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HI,

we manage our certificates via QC51 and send dunnings via QC55.

Some questions occur during this process:

How can we maintain the time for first/second dunning per Certificate/Vendor?

Will the status of Certificate be changed to "Reminder for ertificate send" and "Certificate receipt escalated" automatically with sending of first and second dunning?

Many thanks, best regards

Paul

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Answers (2)

Answers (2)

Former Member
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Thanks for answering this questions. After doing the correct settings in Customizing, it did work.

This question is answered

Edited by: Paul-Werne Neiss on Dec 7, 2011 2:31 PM

former_member42743
Active Contributor
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The cert status is automatically changed to status 3 after you print the first dunning notice.

The escalation date is set when you manually change the status to status 4.

FF