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SMQ 2 Not processing but "RUNNING"

Former Member
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Hi Guys,

I've got lots of messages waiting in queue but it does not not have any error message. It just says running and after a while it turns red. Check out the screen print: [Screen Print|http://www.photostand.co.za/images/ngyk7klcuvqjjnz1af5d.jpg]

Also if I check SM50 there are no dialog processed running? Nothing is locked and the system response is 275ms.

I tried to stop and start the queues and de/re-register the queues in sxmb_adm but nothing helps they don't process.

Only thing I have not tried is a system restart but this is a production server... Is there anyting else I can look at?

Thanks,

Jan

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Answers (1)

Answers (1)

Former Member
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Hi Jan,

Check the messages in Adapter engine. you would find the reason for the issue.

Thanks,

Former Member
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Hi, this is not on a specific message it's across the board. With all 3 queues its the same. I tried saving some of the messages for but it's for all messages. Here's how one of them look in the adapter engine: [Adapter Engine|http://www.photostand.co.za/images/8ho79gkj8ham8cdeaxs.jpg]