SO deletion & Down payment reversal

[Former Member]

User has created sales order and received down payment againgst that sales order.By mistake user deleted the sales order and money is lying againgst deleted sales order.Since the sales order is been deleted user is uanble to move the money to newly created sales order since while entering the deleted SO,system is throwing erroer msg that SO is deleted.

Pls suggest how the money can be transfered to newly created SO as option creating a new SO with old number is ruled out.

System is not allowing to reverse or cancell the payment receipt as the respective SO has been deleted.Plz suggest anything can be done from FI perspective whether any JV can be passed and nullified.

[Former Member · Accepted solution]

hi,

if the down payment or receipts against the sales order is 100% then we can cancel it through reversal.

but you cannot transfer to one sales order to another sales order better delete it instead of transferring it.

in FB08

hope this clears your issue

balajia

[Former Member · Accepted solution]

But even for deletion system is asking for sales order no but it is deleted.