Dunning History Transfer

[former_member221838]

Hi Experts,

I have requirement to trasnfer dunning information of one customer to another (e.g. one contract account is deactivated so we transfer all credit/debit from that contract account to new contract account) now in this case we actually need to transfer dunning history/ or dunning information so that that new customer should not be dunned from the beginning but from the level he left previous contract. Please let me know if it is possible also let me know if you need any other information.

Thanks.

[AmlanBanerjee · Accepted solution]

Hi,

You can transfer the dunning info manually to the new BP and CA through transaction code FP40.

As a prerequisite, you need to maintain the following configuration settings in the posting area 1055-

Curr-Currency of the Cocd

Clearing Reason-Clearing reason used for transfer

Document Type-Document Type used for Transfer

Only all items- blank

Credit-X

Transfer DL-X

There are two scenarios-

(a) Dunning Procedure of the Source and the target contract account is the same-

In this scenario, the open item will be transferred to the new account with the old dunning level and will be dunned to the next higher dunning level depending on the dunning frequency of the target account.

(b) Dunning Procedure of the Source and the target contract account is different-

In this scenario, the open item will be transferred to the new account with the old dunning procecure and the old dunning level and will be dunned according to the dunning frequency of the target contract account.After the successfull completion of the dunning run, the item will be updated with th next dunning level but with the dunning procedure of the target account.

Hope it helps..

Thanks,

Amlan