billing plan

[Former Member]

Hi,

Scenario: I am creating a Credit note ex; 2373826794 with value 7.880 euros pointsbut in contract ex: 6100657124it is 984 euors for the respective period of january 2011 .

Why does value of credit note differ from corresponding billing plan value whcih is 984 ?

Wrong value:984

Right value:7880

[former_member183879]

Hi,

May be, you have created invoices already for 7 billing plan periods which totalled upto 7872. So when you created credit referencing this invoice document, all the invoices created earlier were reversed. Hence you have the value as 7880(approx).

To confirm this, check all the invoices created for this SO, they will total to 7872 or 7880

[Former Member]

Hi NavneethaN,

Thanks for the time taken to answer the question.

Scenario: I am creating a Credit note ex; 2373826794 with value 7.880 euros points but in contract ex: 6100657124it is 984 euors for the respective period of january 2011 .

Why does value of credit note differ from corresponding billing plan value whcih is 984 ?

Right value:984

wrong value:7880

Sorry for wrong values..

we are expecting 984 and not 7880...in the credit note...

[former_member183879]

Hi,

For the respecting billing plan of Jan2011, may be teh value is less than what you are expecting. However you also some previous billign plans which are not yet invoiced/credited. Those values are also getting added. So if you total the values of all past billign plans, the total value should match.

If you dont want the previous billing plans to be considered and want to create billing only for the priod Jan2011, then put billing block on the previous billing plans and then try.