SMD Agent Installation Error

[Former Member]

Hi,

While installing SMD agent 7.11 on a host, I am getting following error. As per my knowledge SMD agent 7.11 uses sapjvm which is already present in the SMD Agent package.

INFO 2011-01-12 08:58:12.543

Execute step verifyPolicy of component |NW_DiagnosticsAgent|ind|ind|ind|ind|0|0|NW_DiagnosticsAgent_GetSid|ind|ind|ind|ind|1|0|NW_getJavaHome|ind|ind|ind|ind|

4|0

INFO 2011-01-12 08:58:16.223

Execution of the command "/usr/sap/tmp/SMD_AGENT/sapinst_instdir/SMD_NW711/INSTALL/STANDALONE/SMD/INST/sapjvm/sapjvm_5/bin/java -classpath /usr/sap/tmp/SMD_AG

ENT/sapinst_exe.16403.1294784601/JAR/ins-j2ee.jar com.sap.ins.j2ee.GetSystemProperty" finished with status TST_ERROR.

INFO 2011-01-12 08:58:16.233

Execution of the command "/usr/sap/tmp/SMD_AGENT/sapinst_instdir/SMD_NW711/INSTALL/STANDALONE/SMD/INST/sapjvm/sapjvm_5/bin/java -classpath /usr/sap/tmp/SMD_AG

ENT/sapinst_exe.16403.1294784601/JAR/ins-j2ee.jar com.sap.ins.j2ee.GetSystemProperty" finished with return code -1. Output:

Kinldy suggest.

Regards,

Akhil

[Former Member]

Hi,

Please check all the administrator users (OS level) whetther they exist with the proper user access read, write permisson?

Jansi

[Former Member]

Problem is solved by reinstalling host agent on the host and then installing SMD agent.

Regards,

Akhilesh.