Credit Refund

[former_member221838]

Hi Experts,

How to make credit refund in SAP? what is the best way to do it? Please let me know. Thanks.

Kind Regards,

Nikhil

[AmlanBanerjee · Accepted solution]

Hi Nikhil,

There is a SAP standard process to process refunds via transaction code FPY1.

You need to first configure the refund methods like-Cheque\EFT\Credit card just like you configure payment methods in SAP.

The following link can be helpful-

http://help.sap.com/saphelp_fica472/helpdata/en/ea/07723521faee41e10000009b38f889/frameset.htm

You also need to create a payment media for sending the refund list to the financial institution.

After the configuration has been completed sucessfully, the refund process happens as follows-

Step-1-Open credit items identified against the customer account to be marked for refund.

Step-2-Open items are marked for refund thru transaction code FPE2. The payment method and the paying company code is given in the payment data tab of the document.

if you are going for a EFT refund\credit card refund, then you also need to mainatin them in the BP master. and then at the item level, you need to map them in the "Aleternative business partner for payments" section in the payment data tab.

Step-3-Schedule FPY1 with the payment method that you have maintained in the document level along with other relevant details like paying company code, house bank, contract account, due date etc....

Step-4-On successful completion of FPY1, a payment proposal list is generated.

Step-5-You need to create a payment media (Flat file\IDOCS) depending on your requirement so that the payment proposal list can be send to the financial institution so that they can credit the customer account.

Hope it helps....

Thanks,

Amlan.

[former_member867051]

http://help.sap.com/saphelp_fica472/helpdata/en/ea/07723521faee41e10000009b38f889/frameset.htm

When I click on this link, page is empty. Can u pls provide this link details.

Also i need to know the refund process - outgoing.

Can you pls help on this

[former_member213733]

Hi ,

In FICA for refunds there are 2 ways :

1. Use the payment run i.e T code FPY1 , where in you would be required to do baseline configurations for the same .

2. Do a refund from the cash desk and print the check for the BP through FPCH1 .

Again it would depend on your requirement , if you have a lot of refunds to be made in the day , it is advisable to go for payment run and if your refunds are less then you can move ahead with option 2 i.e payments throuhg cash desk.

Hope this helps .

Regards ,

Dewang T.