Milestone function triggered by a change of USER status.

[Former Member]

Please refer to the link : http://help.sap.com/saphelp_crm40/helpdata/en/4c/2262c846e611d189470000e829fbbd/frameset.htm

It says :
Triggering Milestone FunctionsA milestone function can be automatically triggered by a change of the system or user status in an activity.

If you enter both a system status and a user status for a milestone function, the system triggers the function both when the system status changes and when the user status changes. If the function is only to be triggered once, then the first status to change will be the one which triggers the function.

Can some one guide me how to configure for 2 scenarios -

1) a milestone function that can be automatically be triggered by a change of the USER STATUS in an activity. Currently when i create a milestone I only see SYSTEM status (selection box) in the Functions tab.

2) and for both USER and SYSTEM status.

Thanks.

[virendra_pal]

I can see the user status box in my system. Not sure what are you referring to. Does your network type has a status profile assigned

[Former Member]

Thanks , I forgot to enter in the Network although it was assigned in WBS.