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'CX_SOCM_PRECONDITION_VIOLATED' error dump in SDMN document

Former Member
0 Kudos

In Solution Manager CHARM, when I go to an SDMN document via CRM_DNO_MONITOR and try to click on display/change button, I get this exception/error dump. Any idea on what is causing this error and how to resolve it? Thanks.

===============================================================================================

Runtime Errors UNCAUGHT_EXCEPTION

Except. CX_SOCM_PRECONDITION_VIOLATED

Date and Time 13.01.2011 10:03:23

Short text

An exception occurred that was not caught.

What happened?

The exception 'CX_SOCM_PRECONDITION_VIOLATED' was raised, but it was not caught

anywhere along

the call hierarchy.

Since exceptions represent error situations and this error was not

adequately responded to, the running ABAP program

'CL_HF_HELPER==================CP' has to be

terminated.

What can you do?

Note down which actions and inputs caused the error.

To process the problem further, contact you SAP system

administrator.

Using Transaction ST22 for ABAP Dump Analysis, you can look

at and manage termination messages, and you can also

keep them for a long time.

Error analysis

An exception occurred which is explained in detail below.

The exception, which is assigned to class 'CX_SOCM_PRECONDITION_VIOLATED', was

not caught and

therefore caused a runtime error.

The reason for the exception is:

An exception occurred

How to correct the error

If the error occures in a non-modified SAP program, you may be able to

find an interim solution in an SAP Note.

If you have access to SAP Notes, carry out a search with the following

keywords:

"UNCAUGHT_EXCEPTION" "CX_SOCM_PRECONDITION_VIOLATED"

"CL_HF_HELPER==================CP" or "CL_HF_HELPER==================CM005"

"GET_BO_TASKLIST_OF_CHNG_DOC"

If you cannot solve the problem yourself and want to send an error

notification to SAP, include the following information:

1. The description of the current problem (short dump)

To save the description, choose "System->List->Save->Local File

(Unconverted)".

2. Corresponding system log

Display the system log by calling transaction SM21.

Restrict the time interval to 10 minutes before and five minutes

after the short dump. Then choose "System->List->Save->Local File

(Unconverted)".

3. If the problem occurs in a problem of your own or a modified SAP

program: The source code of the program

In the editor, choose "Utilities->More

Utilities->Upload/Download->Download".

4. Details about the conditions under which the error occurred or which

actions and input led to the error.

Accepted Solutions (0)

Answers (2)

Answers (2)

stephane_lamarche
Active Participant
0 Kudos

Did you fix the issue??

I'm having the same issue.

Thanks

Paul_Babier
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

There is a note that addresses this error, but its for an old version of Solution manager 3.1 - 3.2.

The Note is 928996 - Runtime error UNCAUGHT_EXCEPTION in CRM_SOCM_SERVICE_REPORT.

If you are on a newer version of Solution Manger then ensure you have applied the Basic Functionsw Note for your SP Level.

1468591 SAP Solution Manager: Basic functions: SP25 and higher

1405878 SAP Solution Manager: Basic functions: SP22 to SP24

1334252 SAP Solution Manager: Basic functions: SP20 and SP21

1172948 SAP Solution Manager: Basic functions

This should help resolve.

Regards,

Paul