on 01-14-2011 1:33 PM
In Solution Manager CHARM, when I go to an SDMN document via CRM_DNO_MONITOR and try to click on display/change button, I get this exception/error dump. Any idea on what is causing this error and how to resolve it? Thanks.
===============================================================================================
Runtime Errors UNCAUGHT_EXCEPTION
Except. CX_SOCM_PRECONDITION_VIOLATED
Date and Time 13.01.2011 10:03:23
Short text
An exception occurred that was not caught.
What happened?
The exception 'CX_SOCM_PRECONDITION_VIOLATED' was raised, but it was not caught
anywhere along
the call hierarchy.
Since exceptions represent error situations and this error was not
adequately responded to, the running ABAP program
'CL_HF_HELPER==================CP' has to be
terminated.
What can you do?
Note down which actions and inputs caused the error.
To process the problem further, contact you SAP system
administrator.
Using Transaction ST22 for ABAP Dump Analysis, you can look
at and manage termination messages, and you can also
keep them for a long time.
Error analysis
An exception occurred which is explained in detail below.
The exception, which is assigned to class 'CX_SOCM_PRECONDITION_VIOLATED', was
not caught and
therefore caused a runtime error.
The reason for the exception is:
An exception occurred
How to correct the error
If the error occures in a non-modified SAP program, you may be able to
find an interim solution in an SAP Note.
If you have access to SAP Notes, carry out a search with the following
keywords:
"UNCAUGHT_EXCEPTION" "CX_SOCM_PRECONDITION_VIOLATED"
"CL_HF_HELPER==================CP" or "CL_HF_HELPER==================CM005"
"GET_BO_TASKLIST_OF_CHNG_DOC"
If you cannot solve the problem yourself and want to send an error
notification to SAP, include the following information:
1. The description of the current problem (short dump)
To save the description, choose "System->List->Save->Local File
(Unconverted)".
2. Corresponding system log
Display the system log by calling transaction SM21.
Restrict the time interval to 10 minutes before and five minutes
after the short dump. Then choose "System->List->Save->Local File
(Unconverted)".
3. If the problem occurs in a problem of your own or a modified SAP
program: The source code of the program
In the editor, choose "Utilities->More
Utilities->Upload/Download->Download".
4. Details about the conditions under which the error occurred or which
actions and input led to the error.
Did you fix the issue??
I'm having the same issue.
Thanks
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Hello,
There is a note that addresses this error, but its for an old version of Solution manager 3.1 - 3.2.
The Note is 928996 - Runtime error UNCAUGHT_EXCEPTION in CRM_SOCM_SERVICE_REPORT.
If you are on a newer version of Solution Manger then ensure you have applied the Basic Functionsw Note for your SP Level.
1468591 SAP Solution Manager: Basic functions: SP25 and higher
1405878 SAP Solution Manager: Basic functions: SP22 to SP24
1334252 SAP Solution Manager: Basic functions: SP20 and SP21
1172948 SAP Solution Manager: Basic functions
This should help resolve.
Regards,
Paul
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